Lead Senior Analyst, Account Management Operations

Allianz; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading global insurance and asset management firm in Kuala Lumpur is seeking a Senior Business Analyst to lead their Account Management Operations team. The successful candidate will oversee back-office operations, ensuring compliance with contractual obligations while driving efficiency and productivity improvements. This role requires strong analytical skills, team leadership, and a proactive approach. The ideal applicant has at least 5 years of experience in business analysis or account management operations. Join us in building a better future for our customers.

Qualifications

• Minimum of 5 years of experience in business analysis or account management operations, with at least 2 years in a senior or team lead role.
• Demonstrated experience in accounts receivable management and contract compliance.
• Strong analytical and problem-solving skills with a creative and resourceful approach.

Responsibilities

• Lead a small team within the Account Management Operations function.
• Drive collaboration and support the Planning Dialogue.
• Oversee accounts receivables and compliance with service contracts.
• Implement initiatives to improve productivity and operational efficiency.

Skills

Analytical Thinking

Problem Solving

Coaching & mentoring

Collaboration

Adaptability

Initiative

Education

Bachelor’s degree in Business Administration, Finance, or a related field

Job description

A leading global insurance and asset management firm in Kuala Lumpur is seeking a Senior Business Analyst to lead their Account Management Operations team. The successful candidate will oversee back-office operations, ensuring compliance with contractual obligations while driving efficiency and productivity improvements. This role requires strong analytical skills, team leadership, and a proactive approach. The ideal applicant has at least 5 years of experience in business analysis or account management operations. Join us in building a better future for our customers.