Lead, e-Commerce Operations (Shopee/Lazada/TikTok)

ANYMIND MALAYSIA SDN. BHD.; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company in Malaysia is seeking a Lead of e-Commerce Operation to shape and execute operational strategies within the D2C & EC Enablement business unit. The role involves overseeing end-to-end operations in platforms like Shopee, Lazada, and TikTok Shop while driving efficiency and innovation. Key responsibilities include managing an operations team, ensuring compliance, and optimizing processes. Ideal candidates will have a Bachelor's degree and at least 5 years of relevant experience, particularly in Malaysian e-commerce operations.

Benefits

Competitive Salary Package

Performance Review (2 times per year)

Performance Bonus (1 time per year)

Annual MVP Awards & Recognition

Career Growth Opportunities

Comprehensive Health & Wellness Benefits

Qualifications

• 5+ years of experience in operations management, preferably in e-commerce or D2C.
• Proven track record in Malaysian e-commerce operations.
• Strong leadership skills capable of managing deadlines and training teams.

Responsibilities

• Design, implement, and improve operational processes and SOPs.
• Oversee daily store health and compliance on Shopee, Lazada, and TikTok Shop.
• Lead and mentor the operations team to complete tasks on time.

Skills

Operations management

E-commerce expertise

Leadership

Analytical skills

Communication

Education

Bachelor's degree in Business or related field

Tools

AI tools

Operational management software

Job description

A leading e-commerce company in Malaysia is seeking a Lead of e-Commerce Operation to shape and execute operational strategies within the D2C & EC Enablement business unit. The role involves overseeing end-to-end operations in platforms like Shopee, Lazada, and TikTok Shop while driving efficiency and innovation. Key responsibilities include managing an operations team, ensuring compliance, and optimizing processes. Ideal candidates will have a Bachelor's degree and at least 5 years of relevant experience, particularly in Malaysian e-commerce operations.