Lead Cashier & Front-End Supervisor

Trendcell; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Malaysia is seeking a Cashier Department Supervisor to manage cashier activities, ensure adherence to company policies, and maintain high customer service standards. The role involves overseeing cash transactions, training cashiers, and addressing customer complaints professionally. Ideal candidates should have prior experience in cash handling and supervisory roles. A strong focus on problem-solving and maintaining operational efficiency is crucial for success in this position.

Qualifications

• Experience in supervising or managing cashier operations.
• Proven ability in handling customer inquiries and complaints.
• Strong understanding of cash handling processes.

Responsibilities

• Oversee the Cashier Department and manage transactions.
• Generate POS IDs and assist in cash float preparation.
• Monitor cashier activities to minimize loss prevention.
• Train cashiers according to company standards.
• Attend to customer inquiries and resolve complaints.

Skills

Customer service skills

Cash handling experience

Supervisory skills

Problem-solving abilities

Job description

A retail company in Malaysia is seeking a Cashier Department Supervisor to manage cashier activities, ensure adherence to company policies, and maintain high customer service standards. The role involves overseeing cash transactions, training cashiers, and addressing customer complaints professionally. Ideal candidates should have prior experience in cash handling and supervisory roles. A strong focus on problem-solving and maintaining operational efficiency is crucial for success in this position.