Lead Analyst, Business Analyst (TSS-Cloud Application Transformation)

AIA Digital+; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading digital insurance company in Kuala Lumpur seeks a Lead Analyst with strong analytical and communication skills. The role involves capturing business goals, conducting workshops to gather requirements, and supporting both integration and user acceptance testing. Candidates should have a Bachelor’s degree in IT and at least 3 years of business analyst experience, with familiarity in Agile/Scrum and DevOps being a plus. Join us to become a subject matter expert and take ownership of key projects.

Qualifications

• 4-5 years in progressive IT Sector experience.
• 3 years of experience as a business analyst.
• Familiar with Agile/Scrum software development process.

Responsibilities

• Capture and document business goals, system objectives, use cases.
• Conduct workshops with business stakeholders to gather user requirements.
• Perform system integration testing and provide user training.

Skills

Analyzing business information

Relationship building

Communication

Requirements development

Agile/Scrum methodology

Education

Bachelor’s degree in IT related disciplines

Tools

DevOps CI/CD tools

Job description

Lead Analyst, Business Analyst (TSS-Cloud Application Transformation)

• Capture and document business goals, system objectives, use cases.
• Work with others to prepare requirement gathering templates / checklists.
• Conduct workshops with business stakeholders to gather user requirements.
• Analyze user requirements, structure into business capabilities and functions.
• Own and prepare project documentation, e.g. user requirement, functional specification, test plan and cases, user manual, etc.
• Work with solution architect and developers to brainstorm high level solution.
• Identify assumptions, constraints, dependencies, issues, and risks.
• Support the communication between business and development teams.
• Perform system integration testing. Provide system training to business users.
• Work with developers to support user acceptance testing.
• Work with Project Manager to manage user requirement changes.
• Follow company SDLC processes as guided by Project Manager.
• Take ownership of assigned tasks. Be responsible for system implementation.
• Strive to become the domain subject matter expert / champion.

Job Requirements

• Bachelor’s degree or above in IT related disciplines.
• Minimum 4-5 years in progressive IT Sector.
• Minimum 3 years of experience as a business analyst.
• Ability to analyze, interpret and communicate business information to both internal and external stakeholders of the project.
• Ability to build strong relationships with clients and team members.
• Familiar with the methodology of requirements development and change management.
• Familiar with Agile/Scrum software development process.
• Having experience with DevOps CI/CD processes and tools is a plus.
• Having experience with insurance institutions is plus.