KYC Specialist/ Team Lead

DCS Card Centre Sdn Bhd; Kuala Lumpur; On-site; MYR 72,000 - 96,000; Full time

Job summary

A financial institution in Kuala Lumpur is seeking a KYC Senior Officer / Team Lead to oversee KYC operations and ensure compliance with regulations. The ideal candidate will have at least 2 years of KYC experience and a Bachelor's degree in Finance or Business Administration. This position offers a 1-year contract with potential renewal and includes monthly allowances. Strong analytical skills and proficiency in KYC platforms are essential for success in this role.

Benefits

Completion bonus

Attendance and KPI allowance up to RM1000

Qualifications

• Minimum 2 years of experience in KYC operations.
• At least 1 year of name screening experience required.
• High proficiency in English; additional languages are an asset.

Responsibilities

• Ensure all KYC procedures are executed in accordance with policies.
• Review escalated cases and provide guidance on high-risk applications.
• Conduct periodic audits of KYC files for compliance.

Skills

KYC operations

AML regulations

Analytical abilities

Stakeholder management

Education

Bachelor’s degree in Finance or Business Administration

Tools

KYC platforms

CRM systems

Microsoft Office Suite

Job description

DeCard provides a credit limit with flexible and accessible requirements. At the core of this offering is D-Vault, an exclusive account with innovative digital features. D-Vault allows you to consolidate your assets into a single balance, which can be used to pay off outstanding balances or set as your spending limit when linked to DeCard. This seamless integration puts you in full control of your finances.

DCS Card Centre is a financial institution founded in 1973 and formerly known as Diners Club Singapore. We bring decades of expertise and commitment to payments and innovate digital solutions to DeCard.

With a strong heritage rooted in the space, our expertise in delivering secure, reliable, and cutting-edge payment solutions is licensed by the Monetary Authority of Singapore (MAS) and governed under the Banking Act.

Want to learn more about DCS Card Centre and DeCard? Click on the link!

Looking for a Big & Bold Next Step?

If you thrive on innovation and want to be part of a team that celebrates wins, you might just be who we’re looking for! Come join us.

KYC Senior Officer / Team Lead

What you’ll be working on:

• Ensure all KYC procedures (CIP, CDD, Risk Assessment) are executed in accordance with internal policies and regulatory standards.
• Review escalated cases and provide guidance on complex or high-risk applications.
• Maintain up-to-date knowledge of AML/KYC regulations and ensure team adherence.
• Monitor risk indicators and ensure proper screening against sanctions lists, PEPs, and watchlists.
• Conduct periodic audits of KYC files to ensure completeness, accuracy, and compliance.
• Liaise with compliance and risk teams to resolve issues and implement corrective actions.
• Work closely with customer service, fraud prevention, and compliance departments to streamline onboarding and verification processes.
• Participate in cross-functional meetings to improve workflows and customer experience.
• Identify process gaps and lead initiatives to enhance efficiency, automation, and customer satisfaction.
• Support implementation of new tools and technologies for digital KYC and onboarding.

What we’re looking for:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum 2 years of experience in KYC operations, with at least 1 year of experience in name screening.
• Must have strong knowledge and experience in KYC/AML regulations and financial compliance.
• Excellent analytical, decision-making, and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Proficiency in KYC platforms, CRM systems, and Microsoft Office Suite.
• Demonstrates a high level of proficiency in English, with the ability to communicate effectively in additional languages considered an asset.

Additional Information:

This position is a 1-year contract with potential renewal and completion bonus rewarded upon completion of 12-month.

Monthly allowances up to RM1000 for attendance and KPI.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Know Your Customer Specialist?
• Which of the following languages are you fluent in?