Key Account Product Manager

VAT Vakuumventile AG; Batu Kawan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading vacuum technology firm is seeking a Key Account Product Manager in Batu Kawan, Malaysia. The ideal candidate will develop growth strategies for key accounts and oversee communication with sales and global teams. A Bachelor's degree in relevant engineering fields and 5+ years in product management within the semiconductor industry are required. Fluency in Mandarin or Korean, in addition to English, is essential for supporting business in China and Korea.

Benefits

Career development opportunities

Equal opportunity employer

Training programs

Qualifications

• Minimum 5 years of experience in Product Management or Key Account Management.
• Experience in the semiconductor related industry is essential.
• Fluency in English and proficiency in Mandarin/Korean required.

Responsibilities

• Develop strategic growth plans for key accounts.
• Support sales organization technically and operationally.
• Monitor and improve profitability of key accounts.
• Coordinate customer visits, audits, and specific requirements.
• Supervise changes in supply chain and manufacturing processes.

Skills

Communication in Mandarin/Korean

Strategic thinking

Customer relationship management

Profitability monitoring

Education

Bachelor's degree in sciences, engineering, or semiconductor related engineering disciplines

Job description

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.

With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.

Overview

You will be the Key Account Product Manager of a fast growing Key Account. You need to have a proven record of developing business and managing a dedicated product portfolio while increasing customer trust and loyalty, demonstrates strategic thinking and an ability to provide fact driven proposals to solve complex problems by leveraging a globally matrixed team. You will be the key person to communicate with sales team and global across functional team to address queries and requests from customers.

Responsibilities

• Developing the growth strategy for the given key account based on market and competitive intelligence
• Supports sales organization in regards to all technical & operational aspects.
• Driving the corporate strategy through a globally matrixed team across multiple functions.
• Proven knowhow to monitor profitability of a key account and deriving measures in order to sustain and increase the profitability.
• Providing sales forecasts and ensuring timely adjustments to achieve the goals
• Coordination of customer visits, audits and customer specific requirements across the VAT group business units and legal entities for implementation into engineering and operational processes.
• Coordination of customer visits, audits and customer specific requirements across the VAT group business units and legal entities for implementation into engineering and operational processes.
• Supervising all changes in regards to supply chain, manufacturing and assembly processes and preparing documentation for customer relevant changes and submitting it to the respective customers following the customer specific change management (CE!, CEx) processes.

Qualifications

• Bachelor’s degree in sciences, engineering, or semiconductor related engineering disciplines
• Minimum 5 years of experience in Product Management, Key Account Management within Semiconductor related industry.
• Written & verbal communication in Mandarin/Korea besides English language to support China and Korea business.

VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.