Key Account Manager

SMX Global Sdn Bhd; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A marketing and advertising firm in Kuala Lumpur is looking for an experienced Account Manager to lead client relationships and grow accounts. Responsibilities include developing strategic management plans, mentoring a team, and ensuring successful project execution while analyzing performance metrics. Candidates should possess a Bachelor's or Master's degree in Business or related field and demonstrate strong communication and negotiation skills. The role offers various benefits including annual leave, medical insurance, and flexible working hours.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Annual Bonus

Training Provided

Performance Bonus

Work from Home

Flexible Working Hours

Medical Insurance

Qualifications

• Significant experience in account management, preferably in marketing or advertising.
• Proven ability to lead a team and manage client relationships.

Responsibilities

• Develop strategies for maintaining and growing client accounts.
• Build and maintain strong, long-lasting client relationships.
• Lead and mentor the Key Account Management team.
• Ensure successful execution of client projects.
• Monitor and analyse account performance.

Skills

Account management

Team leadership

Client relationship management

Excellent communication

Strategic thinking

Negotiation skills

Education

Bachelor's or Master's degree in Business, Marketing, or related field

Job description

Qualifications

• Bachelor's or Master's degree in Business, Marketing, or related field.
• Significant experience in account management, preferably in marketing or advertising.
• Proven ability to lead a team and manage client relationships.
• Excellent communication, negotiation, and strategic thinking skills.

Responsibilities

• Strategic Account Management: Develop strategies for maintaining and growing client accounts; identify opportunities for upselling and cross-selling.
• Client Relationship Management: Build and maintain strong, long-lasting client relationships; understand client needs and provide tailored solutions.
• Team Leadership: Lead and mentor the Key Account Management team, if there is a team, setting objectives and evaluating performance; manage resource allocation and team workload.
• Project Oversight: Ensure the successful execution of client projects, maintaining high-quality standards; coordinate with other departments for seamless project delivery.
• Performance Analysis: Monitor and analyse account performance, implementing strategies to increase profitability.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Performance Bonus
• Company Trip
• 5 Working Days
• Work from Home
• Staff Meal
• Staff Discount
• Flexible Working Hours
• Medical Insurance

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.