Japanese Translator

Nozomi Clinic Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare clinic in Kuala Lumpur is seeking a candidate to coordinate patient appointments and assist doctors during consultations. The role involves translating between Japanese and non-Japanese patients and managing reception tasks such as handling inquiries and preparing patient files. Fluency in Japanese and English is essential, along with good organizational skills. Training will be provided for specific tasks, ensuring that no prior medical knowledge is necessary. This position is pivotal in facilitating communication and care for patients.

Qualifications

• Fluent in Japanese and English.
• Good interpersonal skills for liaising between patients and doctors.
• Ability to adapt and learn medical terms quickly.

Responsibilities

• Coordinate appointments for patients.
• Assist doctors with translation and patient care.
• Manage daily reception tasks like phone inquiries and files preparation.

Skills

Translation skills

Communication skills

Organizational skills

Job description

To arrange clinic appointment schedule for patients

Liase between Japanese patients and other non Japanese patients with Doctor on duty (to follow up on their symptoms, send results to patients, set follow up appointment dates etc.)

Translate for Japanese patients to doctors on duty during consultation

No need to know all medical terms as will pick up along the way. May use google translation or other websearch engines during consultation to help get the medical terms in Japanese so that patient may understand their conditions/illnesses better

During consultations, to assist doctors on duty whenever possible (such as prepare the plasters or trays for vaccination cases. Or write patient's name on the test tubes for blood taking cases. All these will be taught gradually.)

Daily reception tasks are : prepare patient's file for next day appointments, prepare insurance form prior to patient's arrival, answering phone calls and enquiries, reply emails, WA or LINE enquiries, prepare medicines and let doctors on duty to counter check again. (preparing medicine isnt hard at all, as its almost the same medicine every day ! :D )

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