Japanese-Speaking ERP Retail Support Specialist

Sutherland; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global customer service provider is seeking candidates in Kuala Lumpur with a strong customer service background. Applicants should have relevant experience, particularly in handling customer interactions. Fluency in Japanese, including reading Kanji, is essential, alongside a flexible educational background that may include a bachelor’s or master's degree. The role demands a minimum of 6 months of customer service experience, ensuring effective communication with clients.

Qualifications

• At least 6 months of experience in customer service.
• Candidates with a master's degree may not require prior experience.
• Non-natives must have JLPT N1 or N2 with relevant customer service experience.

Skills

Customer service experience

Japanese language skills

Education

Bachelor's degree

Master's degree

Job description

A leading global customer service provider is seeking candidates in Kuala Lumpur with a strong customer service background. Applicants should have relevant experience, particularly in handling customer interactions. Fluency in Japanese, including reading Kanji, is essential, alongside a flexible educational background that may include a bachelor’s or master's degree. The role demands a minimum of 6 months of customer service experience, ensuring effective communication with clients.