Japanese Customer Support Specialist (N1) – Global Shifts

Two95 International; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer support firm in Cyberjaya, Malaysia seeks a Japanese Customer Support Executive to manage customer inquiries via chat, email, and calls. The ideal candidate will possess JLPT N1 certification or be a native Japanese speaker. This office-based role offers a competitive salary range of RM 8,000 to RM 9,000, along with attractive benefits like relocation support, medical coverage, and generous leave policies. Fresh graduates are encouraged to apply.

Benefits

Salary range RM 8,000 – RM 9,000

Shift allowance

Employment visa and flight reimbursement

1-week hotel accommodation for expats

Comprehensive medical benefits

Maternity and paternity leave

Qualifications

• JLPT N1 certification or native Japanese speaker required.
• Open to fresh graduates and experienced professionals.
• Willingness to relocate to Malaysia.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support for online shopping experiences.
• Ensure high-quality communication with customers.

Skills

Customer service skills

Fluent in Japanese

Communication skills

Job description

A customer support firm in Cyberjaya, Malaysia seeks a Japanese Customer Support Executive to manage customer inquiries via chat, email, and calls. The ideal candidate will possess JLPT N1 certification or be a native Japanese speaker. This office-based role offers a competitive salary range of RM 8,000 to RM 9,000, along with attractive benefits like relocation support, medical coverage, and generous leave policies. Fresh graduates are encouraged to apply.