ITSM Platform Engineer: Event Management

Arvato Systems Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading technology solutions provider in Kuala Lumpur seeks an ITSM Platform Engineer focused on Event Management. You will operate and administer IT service operation tools while managing infrastructure across diverse environments, specializing in automation and monitoring solutions. Ideal candidates will possess a degree in Computer Science and experience with ITIL processes, Kubernetes, and relevant scripting languages. Join us for a culture that champions creativity and values every contribution.

Benefits

Flexible benefits package

Birthday Leave

Family Care Leave

Sponsored meals

Professional development opportunities

Qualifications

• Experience with ITIL-based processes in data center operations.
• Practical experience with Kubernetes and automation tools.
• Understanding of modern integration architectures.

Responsibilities

• Operate, configure, and administer central IT Service Operation tools.
• Manage infrastructure across test, integration, and production environments.
• Develop and maintain automation and monitoring solutions using scripting.

Skills

ITIL-based processes

Unix/Linux

Windows operating systems

Kubernetes

Python

Groovy

PowerShell

Shell scripting

Web Services (SOAP/REST)

Education

Degree in (Business) Computer Science or a comparable IT qualification

Tools

MicroFocus BSM/OMi

UCMDB

Atlassian Jira Service Management (JSM)

Job description

A leading technology solutions provider in Kuala Lumpur seeks an ITSM Platform Engineer focused on Event Management. You will operate and administer IT service operation tools while managing infrastructure across diverse environments, specializing in automation and monitoring solutions. Ideal candidates will possess a degree in Computer Science and experience with ITIL processes, Kubernetes, and relevant scripting languages. Join us for a culture that champions creativity and values every contribution.