IT Transformation Project Specialist

EUROFINS GSC IT MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 75,000 - 95,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur seeks an IT Transformation Project Specialist. This role involves managing process transformation initiatives and collaborating with IT teams to enhance operational efficiency. Candidates should have a strong analytical mindset and 2-4 years of relevant experience, as well as excellent interpersonal skills and proficiency in English. The position offers competitive perks including medical benefits and a work-from-home policy.

Benefits

Medical allowance

Dental Insurance

Vision Insurance

Group Insurances

Working from home policy

Qualifications

• 2-3 years experience within a top-tier consulting firm or 3-4 years in an IT consulting firm.
• Strong interpersonal skills with a focus on communication and presentation.
• Proficiency in English and ideally other languages.

Responsibilities

• Manage and deliver complex process transformation projects.
• Conduct in-depth analysis of existing processes for improvement.
• Collaborate to define system requirements for digital solutions.
• Lead change management efforts and training programs.

Skills

Strategic thinking

Analytical thinking

Project Management

Stakeholder management

Education

University degree in Science, Engineering or Business

Tools

Microsoft Office tools

Data analysis tools

Data visualization tools

Reporting tools

Job description

Job Description - ITTransformationProject Specialist

As aITTransformationProject Specialist, youwill work togetherwith theGSC ITTransformationLeader and Eurofins IT Leadershipteamon Eurofins IT Transformation initiatives. The focus of these initiatives is to identify areas of improvement that would enhance operational efficiency, improve service quality and/or foster innovation.

The main activities on this role are to analyse, recommend and support the implementation of Eurofins IT Transformation initiatives.

Some of the initiatives that are currently being considered are:

Identify IT Procurement and Software Asset Management opportunities for optimization and help implement processes to ensure a systematic approach to capture the value.

Take ownership of the roadmap for an internal tool designed to enhance visibility into employees’ activities and improve internal invoicing accuracy. This tool is also supporting the efficient and effective utilization of the operational workforce.

Define an IT Talent Management Strategy to create awareness, attract talent and improve the talent development and retention.

Identify opportunities to improve Cloud cost transparency partnering with the FinOps team.

Identify and implement additional initiatives to optimise IT costs.

Responsibilities

In this role, you will independently manage and deliver complex process transformation projects. You will be responsible for:

Strategic Process Transformation: Identifying high-impact opportunities for process optimisation and digitalisation. Defining project scope, objectives, deliverables, and timelines, in collaboration with process owners and key business stakeholders.

End-to-End Process Improvement: Conducting in-depth analysis of existing processes to identify pain points, inefficiencies, and opportunities for improvement. Designing and documenting target processes to align with business goals and best practices.

Digital Transformation: Collaborating with information technology teams, business analysts, and developers to define system requirements and oversee the development of innovative digital solutions. Ensuring new tools meet business needs through rigorous testing and validation.

Change Management and Implementation: Leading change management efforts, including stakeholder alignment, communication plans, and training programs to ensure successful deployment. Managing post-implementation reviews and driving continuous process improvements.

As a GSC IT Transformation Associate you will need the following skills:

• Strategic thinker:able to define initiatives that will drive a positive change in the organization.
• Analytical thinker:able to analyse different types of datato identify areas for improvement and to measure project impact.
• Value capture mindset:able to designstandardized processes and methodologiesto ensure that the value captured is sustained over time.
• Project Management:able to lead andplanprojects with support,to trackactions & milestones,and toproactively communicate critical issues.
• Change and stakeholder management:able toconnect andtoalign with all relevant stakeholders, supporting them through the change.

Qualifications

We are looking for a candidate with an analytical and problem-solving mindset, who has strong interpersonal skills and a “can-do” attitude.

The ideal candidate will have some experience within change management and/or project management with2-3yearsof experience within a top tier consulting firmor 3-4 years of experience in an IT consulting firm.

Education:University degree in Science, Engineering or Business.

Languages:English proficiency is essential as it will be the main language required by the successful candidate during work-related tasks and projects. Proficiency in other languages is highly appreciated.

Personal skills:Strong interpersonal skills (e.g. oral and written communication, presentation skills); appetite for understanding and improving complex processes; ability to define concepts and describe them clearly and concisely; organisational skills with high attention to detail; highly proactive and autonomous.

Technical knowledge:Excellent knowledge of Microsoft Office tools is required along with proficiency in data analysis, data visualisation, and reporting tools.

Working hours: Aligned to CET (Malaysia 3pm–12am), Monday to Friday. After-hours support/implementation as required.

Perks and benefits Medical Miscellaneous allowance Dental Vision Group Insurances, Working from home policy