IT Technician

The East Coast Rail Link (ECRL); Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading transport organization is seeking an IT Support professional in Kuantan, Pahang. The role requires a Diploma or Certificate in IT or related fields and a minimum of 2 years of relevant experience. Responsibilities include providing first-level support for IT equipment and maintaining computer systems. Ideal candidates should possess good communication skills and be proactive. All applications must be submitted through official channels only.

Qualifications

• Minimum 2 years of experience in IT support or hardware maintenance.
• Good communication and customer service skills.
• Proactive and able to work with minimal supervision.

Responsibilities

• Provide first-level support for IT equipment, software, and network issues.
• Install, configure, and maintain computers, printers, and network devices.
• Assist in inventory tracking and equipment setup for new users.

Skills

IT support

Customer service

Networking

Troubleshooting

Education

Diploma or Certificate in IT, Computer Science or related field

Job description

Qualifications

• Diploma or Certificate in IT, Computer Science, or a related field.
• Minimum 2 years of experience in IT support or hardware maintenance.
• Basic understanding of networking and computer systems.
• Good communication and customer service skills.
• Proactive and able to work with minimal supervision.

Responsibilities

• Provide first-level support for IT equipment, software, and network issues.
• Install, configure, and maintain computers, printers, and network devices.
• Perform basic troubleshooting and escalate technical issues when required.
• Assist in inventory tracking and equipment setup for new users.
• Ensure proper documentation of all maintenance and repair work.

Benefits & Application Process

• All applications must be submitted directly through ECRL’s official website or other official communication channels as designated by the company. ECRL shall not be held liable for any claims, losses, or damages arising from dealings with unauthorised parties.

The East Coast Rail Link (ECRL) – Kuantan, Pahang