IT Support Specialist: Hands-On Troubleshooter

Konica Minolta Malaysia; Petaling Jaya; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading technology company in Selangor, Malaysia is looking for a Technical Support Specialist. You will provide technical assistance and support for computer systems, software, and hardware to resolve issues. Responsibilities include responding to customer queries, training users, and maintaining system performance. A Diploma in Computer Science or Information Technology is required, along with good communication skills in English and Malay, and at least 2 years of relevant experience.

Qualifications

• Good communication skills in English and Malay, both spoken and written.
• Minimum 2 years of related working experience.
• Experience in installing and repairing computer hardware and software.

Responsibilities

• Provide technical assistance and support for incoming queries related to computer systems.
• Train users on how to use computer hardware and software.
• Install, modify, and repair computer hardware and software.

Skills

Technical assistance

Problem-solving

Communication skills

Customer service

Education

Diploma / Advanced Diploma in Computer Science / Information Technology

Job description

A leading technology company in Selangor, Malaysia is looking for a Technical Support Specialist. You will provide technical assistance and support for computer systems, software, and hardware to resolve issues. Responsibilities include responding to customer queries, training users, and maintaining system performance. A Diploma in Computer Science or Information Technology is required, along with good communication skills in English and Malay, and at least 2 years of relevant experience.