IT Support Engineer

Bluzen Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A technology support company in Kuala Lumpur seeks an IT Support Specialist to assist with infrastructure and maintenance needs for global clients. Responsibilities include responding to IT requests, troubleshooting technical issues, and assessing system needs, with weekend standby duties. The ideal candidate should have 1 to 2 years of IT support experience, a diploma in Information Technology or a related field, and a good command of English. This role requires willingness to learn about new technologies.

Qualifications

• Minimum 1 to 2 years working experience in IT support.
• Willing to learn about current new technology and skills.

Responsibilities

• Able to travel with your own transport.
• Able to work on standby during weekends and public holidays for urgent requests.
• Periodically assess system needs.
• Quickly respond to general IT requests.
• Fill in monthly reports and submit on time to manager.
• Always ensure security software is kept up to date.
• Experience in installing computer hardware configuration.
• Experience in installing software and basic networking related.
• Experience in troubleshooting network and software issues related.
• Experience in troubleshooting technical issues and providing system administration.

Skills

IT support

Troubleshooting

System administration

Network configuration

Technical issue resolution

Written and spoken English

Education

Diploma or above in Information Technology or Computer Science

Job description

Overview

BLUZEN specializes in supporting IT infrastructures and maintenance for global Korean companies in the construction, automobile, retail and manufacturing sectors. We support our partners with offices in Singapore, Vietnam, Malaysia, Thailand and Indonesia.

Responsibilities

• Able to travel with your own transport.
• Able to work on standby during weekends and public holidays for urgent requests.
• Periodically assess system needs.
• Quickly respond to general IT requests.
• Fill in monthly reports and submit on time to manager.
• Always ensure security software is kept up to date.
• Experience in installing computer hardware configuration.
• Experience in installing software and basic networking related.
• Experience in troubleshooting network and software issues related.
• Experience in troubleshooting technical issues and providing system administration.

Qualifications

• Minimum 1 to 2 years working experience in IT support.
• Diploma or above in Information Technology, Computer Science related.
• Good command in written and spoken English is an advantage.
• Willing to learn about current new technology and skills.