IT Senior Engineer

EPS Consultants; Pasir Gudang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in Pasir Gudang is seeking an IT Support Specialist to manage and maintain IT systems. Responsibilities include supporting network equipment, configuring hardware, and handling video conferencing tools. Candidates must have a diploma in IT and 3 years of relevant experience. Proficiency in Mandarin is required. The company offers competitive compensation, allowances, and growth opportunities in a supportive culture.

Benefits

Competitive compensation and benefits package

Attractive Allowances – Transport, Handphone, Travel

Health & wellness – Group company insurance

Growth advancement with learning and training opportunities

Supportive corporate culture

Multinational Organization with Global Presence

Working Hours – 5 working days

Qualifications

• Minimum 3 years of relevant working experience in IT support or network administration.
• Strong skills in internal and external coordination.
• Professional demeanour with good cultural awareness.

Responsibilities

• Maintain and support internal network and communication equipment.
• Install, configure, and troubleshoot hardware and software.
• Administer network services including VPN and internet access permissions.

Skills

IT support

Network administration

Interpersonal communication

Proficiency in Mandarin

Education

Diploma or degree in Information Technology

Job description

• Maintain and support internal network and communication equipment (e.g., VPN, wireless AP, firewalls).
• Install, configure, and troubleshoot hardware and software (PCs, laptops, printers, projectors, etc.).
• Manage video/telephone conferencing systems and web-based communication tools.
• Administer network services including VPN, DHCP, IP routing, and internet access permissions.
• Set up and maintain employee email accounts and access rights.
• Support and troubleshoot weak current systems (e.g., telephone, access control, surveillance).
• Perform system updates, virus prevention, and basic cybersecurity tasks.
• Conduct regular IT room inspections and support IT asset lifecycle management.
• Coordinate with internal departments and vendors for IT-related projects and maintenance.
• Support management in resolving IT-related business and legal matters as needed

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of relevant working experience in IT support, network administration, or a similar role.
• Well-versed in national and local IT regulations, policies, and compliance requirements.
• Strong skills in internal and external coordination, with excellent interpersonal and communication abilities.
• Professional demeanour with good cultural awareness and a presentable appearance.
• Proficiency in Mandarin is required, with clear articulation and strong written and verbal communication skills.

• Competitive compensation and benefits package
• Attractive Allowances – Transport, Handphone, Travel, etc
• Health & wellness – Group company insurance, sport club, meal, CSR activities, etc
• Growth advancement with learning and training opportunities
• Being a Part of a Fast-Growing Company with Supportive Culture
• Multinational Organization with Global Presence
• Working Hours – 5 working days (Monday to Friday: 8.30am to 5.30pm)