IT Program Manager Veeva Applications

Cognizant; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A global technology company in Kuala Lumpur is seeking an experienced IT Program Manager to oversee large-scale projects within the Business Technology Group. The successful candidate will lead strategic programs, manage resources, and ensure project delivery aligns with business goals. They should have strong expertise in project management and healthcare solutions such as VEEVA and Salesforce. This role is critical for enhancing IT solutions and client collaboration. Competitive compensation and opportunities for professional growth are available.

Qualifications

• 7+ years of experience in project management, business systems analysis, software development, deployment, or operations.
• Minimum of 5 years managing business application project delivery at a global scale.
• Ability to balance multiple projects simultaneously.

Responsibilities

• Plan, manage, and oversee scope, timeline, resources, and budget for large-scale projects.
• Measure project performance against the original plan and budget.
• Lead project teams and communicate project progress.

Skills

Project Management

Strategic Planning

Operations Management

Vendor Management

Process Improvement

Compliance

Education

Bachelor’s degree

Tools

VEEVA CRM

Salesforce CRM

IQVIA software

Accurytics software

Job description

Position Summary

Client is seeking an IT Program Manager to join our Business Technology Group, combining functional and technical responsibilities. The IT Program Manager will be primarily responsible for planning, building, and delivering global Commercial solutions for Client Diabetes Care.

Ideal Candidate

The ideal candidate will be a results-driven Information Technology professional with a proven track record of application project & program delivery. They should excel in aligning IT solutions with business strategies and building strong relationships across various clients and IT groups. Experience in supporting all aspects of information technology is essential.

• Management experience implementing and sustaining strategic programs with an emphasis on client collaboration, employee development, and project and operations execution.
• Project Management
• Strategic Planning
• Operations Management
• Vendor Management
• Staff Management
• Process Improvement
• Organizational Development
• Application Development
• Regulated Industry Implementations

Key Responsibilities

The IT Program Manager should have advanced expertise in one or more of the following areas:

• VEEVA CRM and VEEVA CRM Vault, with an emphasis on Healthcare Solutions
• Salesforce CRM, with an emphasis on Healthcare or Life Sciences Solutions

They should also have broad expertise in:

• Integration solutions
• Global Data Warehouse solutions
• Master Data Management (MDM) solutions

Experience in the following areas would be advantageous:

• IQVIA software, used to accelerate innovation in healthcare, improve patient outcomes, and drive smarter healthcare solutions globally.
• Accurytics software, specializing in advanced analytics for the healthcare sector, helping organizations become analytics-driven by leveraging data to gain meaningful insights and competitive advantages.

Core Job Responsibilities

• Establish project goals and business cases with Strategic Business and IT management.
• Plan, manage, and oversee scope, timeline, resources, and budget for large-scale, global projects.
• Coordinate interrelated IT project activities within resource constraints and changing priorities.
• Drive all aspects of program and project management, including initiation, planning, execution, control, and closure.
• Assess and manage changes to scope, issues, and risks, working with senior management to resolve them.
• Measure project performance against the original plan and budget.
• Lead project teams in developing and delivering program plans, ensuring resources are obtained and activities are performed.
• Communicate project progress through reports, providing timely and accurate status updates and decision support information.
• Coordinate resources to address program and business needs through proactive priority management.
• Lead workshops to gather requirements and create visual process flows.
• Participate in pre-program activities and provide demos/proposals to clients.
• Lead project meetings and act as an escalation point for risks and issues.
• Bridge the gap between technical and functional teams to drive successful implementations.
• Travel is approximately 10% of the time for project needs, including some international travel.
• Manage, motivate, and mentor cross-functional and enterprise project teams.
• Ensure compliance with Corporate and Divisional Policies and procedures, including information security and IT controls.

Preferred Skills & Experience

• Bachelor’s degree
• 7+ years of experience in project management, business systems analysis, software development, deployment, or operations
• A minimum of 5 years managing business application project delivery at a global or multi-national scale.
• Ability to understand business requirements and convert them into a scalable solution design.
• Strong presentation, written, and verbal communication skills.
• Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.