IT Product Manager

Joey Yap Group; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A technology firm in Kuala Lumpur is seeking an experienced IT Product Manager to oversee the product lifecycle from ideation to implementation. You will collaborate with various teams to develop tech products that meet business goals. The ideal candidate should possess a Bachelor’s degree in IT and have 3-5 years of product management experience. Strong communication skills and familiarity with Agile methodologies are essential for success in this role. The position offers a dynamic work environment from Monday to Friday.

Qualifications

• 3-5 years of experience in product management focused on IT products or technology solutions.
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic.

Responsibilities

• Gather and prioritize product requirements from stakeholders.
• Work closely with cross-functional teams to deliver high-quality products.
• Set and monitor product KPIs to assess success and identify areas for improvement.

Skills

Communication skills

Problem-solving skills

Agile methodologies

Product management tools

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field

Tools

JIRA

DevOps

Google Analytics

SQL

Job description

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross‑functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross‑functional teams (e.g., engineering, UX/UI design, marketing) to deliver high‑quality products that meet user needs and business goals.
• Serve as the main point of contact for product‑related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and elevate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• 3‑5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem‑solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast‑paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

Working Hour: Monday to Friday 9:00am to 6:00pm