IT Manager

Palm Resort Berhad; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality organization in Kulai, Malaysia, is seeking an IT Manager to drive technological strategy and oversee IT infrastructure. The role requires a Bachelor's degree in IT and a minimum of 5 years of experience in IT management, preferably in hospitality. Responsibilities include managing IT operations, developing policies, and collaborating with departments for tailored tech solutions. Offers a competitive salary, bonuses, and benefits including discounts on resort stays and dining experiences.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical and insurance benefits

Opportunities for professional development

Discounts on resort stays and dining experiences

Qualifications

• Minimum 5 years of experience in an IT management or senior IT support role, preferably in the hospitality industry.
• Strong technical expertise in network administration, server management, and IT security.
• Proven track record of implementing innovative technology solutions to improve business operations.

Responsibilities

• Manage the day-to-day operations of the IT department to ensure reliable technology services.
• Develop and implement IT policies and standards to enhance security and efficiency.
• Collaborate with departmental heads to provide tailored technology solutions.

Skills

Network administration

Server management

IT security

Project management

Budget control

Vendor management

Communication skills

Team leadership

Education

Bachelor's degree in Computer Science, Information Technology

Job description

As the IT Manager at Palm Resort Berhad, you will play a pivotal role in driving the company's technological strategy and overseeing the efficient operation of its IT infrastructure. Based in Senai Johor, this full-time position offers the opportunity to work for a leading hospitality organisation and contribute to its continued growth and success.

What you'll be doing

Manage and oversee the day‑to‑day operations of the IT department, ensuring smooth and reliable technology services.

Develop and implement IT policies, procedures, and standards to enhance security, compliance, and operational efficiency.

Coordinate and supervise the work of IT support staff, including problem‑solving, troubleshooting, and project management.

Identify and recommend new technologies, systems, and solutions to improve business processes and achieve strategic goals.

Collaborate with departmental heads to understand their technology requirements and provide tailored solutions.

Manage IT budgets, monitor spending, and ensure cost‑effective procurement of IT resources.

Stay up-to-date with industry trends and best practices, and implement appropriate changes to maintain a competitive edge.

What we're looking for

Bachelor's degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in an IT management or senior IT support role, preferably in the hospitality industry.

Strong technical expertise in network administration, server management, and IT security.

Proficiency in project management, budget control, and vendor management.

Excellent communication and interpersonal skills to liaise with both technical and non‑technical stakeholders.

Ability to lead and motivate a team of IT professionals, fostering a collaborative and customer‑focused environment.

Proven track record of implementing innovative technology solutions to improve business operations.

What we offer

Competitive salary and performance‑based bonuses.

Comprehensive medical and insurance benefits.

Opportunities for professional development and career advancement.

Collaborative and supportive work environment.

Discounts on resort stays and dining experiences.

About us

Palm Resort Berhad is a leading hospitality group that operates a network of luxurious resorts and hotels across Malaysia. With a commitment to delivering exceptional guest experiences, we continuously invest in cutting‑edge technology and innovative solutions to streamline our operations and enhance our customer service. Join our dynamic team and be a part of our exciting journey as we redefine the hospitality industry.

Apply now for this exciting opportunity!