IT Executive - Operation Support

Hua Yang Berhad; Batu Caves; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the technology sector is seeking an IT professional to manage Microsoft 365 services and Azure infrastructure. Responsibilities include providing Level 2 technical support, improving endpoint security, and assisting with IT projects. The ideal candidate will have a Bachelor's degree in IT, 2+ years in IT operations, and hands-on experience with Microsoft tools. This role offers a dynamic working environment at the company's headquarters in Batu Caves, Malaysia.

Benefits

Medical (Outpatient Clinical)

Wellness (Dental/ Optical/ Health Screening)

Group Insurance Coverage

Free Parking

Personal Development

Family Care Benefits

Various Employee Welfares

Miscellaneous Allowances

Qualifications

• Minimum of 2 years’ relevant working experience in IT development and operations.
• Hands-on experience in administering Microsoft Azure and Microsoft 365.
• Solid understanding of IT infrastructure, system security, and user support.

Responsibilities

• Administer and manage Microsoft 365 services for business operations.
• Manage and monitor Microsoft Azure infrastructure, including virtual machines.
• Provide Level 2 technical support for escalated IT issues.

Skills

Microsoft Azure

Microsoft 365

IT infrastructure

Problem-solving

Leadership

Communication

Education

Bachelor’s Degree in IT or related field

Tools

Microsoft Intune

Microsoft Teams

Microsoft SharePoint

Job description

Perks and benefits

• Medical (Outpatient Clinical)
• Wellness (Dental/ Optical/ Health Screening)
• Group Insurance Coverage
• Free Parking
• Personal Development
• Family Care Benefits
• Various Employee Welfares
• Miscellaneous Allowances

Duties & Responsibilities

• Administer and manage Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune) to support daily business operations and endpoint management.
• Manage and monitor Microsoft Azure infrastructure, including virtual machines, networking, VPN, NSGs, backups, and security policies.
• Support the implementation and enforcement of IT policies, compliance standards, and cybersecurity controls.
• Manage and maintain the company’s network infrastructure, including Fortinet firewalls, VPN tunnels, VLANs, and load balancers.
• Provide Level 2 technical support for escalated IT issues, guiding and assisting the Level 1 IT support team.
• Maintain and improve endpoint security posture, covering EDR, antivirus, vulnerability management, and patch compliance.
• Assist in IT projects, system migrations, and employee lifecycle processes (onboarding and offboarding).
• Prepare and maintain IT documentation, SOPs, and technical configurations for internal reference and compliance audits.

Job Requirements

• Possess at least a Bachelor’s Degree in IT, Computer Science, or a related field.
• Minimum of 2 years’ relevant working experience in IT development and operations.
• Hands‑on experience in administering Microsoft Azure, Microsoft Intune, and Microsoft 365 (including SharePoint, Teams, OneDrive, and related security configurations).
• Solid understanding of IT infrastructure, system security, and user support within small to mid‑sized organizations.
• Strong problem‑solving, leadership, and communication skills.
• Ability to work both independently and collaboratively in a dynamic, fast‑paced environment.
• Working Location: Headquarters – Hua Yang Berhad.