IT Executive (Infrastructure Support)

SF International; Subang Jaya; On-site; MYR 30,000 - 50,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a skilled IT professional to manage their infrastructure and support systems. The successful candidate will handle server configurations, troubleshoot technical issues, and provide specialized support. A Diploma or Bachelor's Degree in IT is required along with solid problem-solving abilities and a minimum of one year of hands-on experience in network environments. This role is essential for maintaining smooth operations across various locations.

Qualifications

• Diploma / Bachelor's Degree in Information Technology or equivalent.
• Minimum 1 year of hands-on experience in network environments.
• Proficient in MS Office (Excel, Word, PowerPoint) and Adobe.

Responsibilities

• Support, configure, and troubleshoot servers and network hardware.
• Manage domain & file servers, and handle software installations.
• Diagnose hardware and network issues and implement solutions.
• Work closely with application support teams and monitor CCTV systems.

Skills

Problem-solving

Organizational skills

Ability to work independently

Proficient in MS Office

Technical support

Education

Diploma / Bachelor's Degree in Information Technology

Job description

Be the tech hero that keeps our systems running smoothly!

What You'll Be Doing

• Infrastructure & Network Management: Keep our IT backbone strong and stable! You'll support, configure, and troubleshoot servers, routers, switches, CCTV systems, and various hardware to ensure smooth operations across all locations.
• System Administration: Manage domain & file servers, mail servers, and web applications. Handle software installations and make sure desktops, laptops, and peripherals are always performing at their best.
• Technical Problem Solving: Be our first line of IT support! Diagnose hardware, software, network issues, implement effective solutions, and provide onsite or remote support. You'll also proactively spot potential risks before they become problems.
• Specialized System Support: Work closely with application support teams, monitor CCTV systems across HQ and branches, and provide technical expertise for daily operations. You'll also train and guide employees to use IT systems confidently and efficiently.

Qualifications

• Diploma / Bachelor's Degree in Information Technology, or equivalent qualification with solid foundation in IT and network administration.
• Minimum 1 year of hands on experience in network environments, preferably with specialization in IT / Computer Network / System / Database Administrative or equivalent technical role.
• Ability to work independently with minimal supervision, positive mindset, and eagerness to learn new technologies according to business needs and industry demands.
• Proficient in MS Office (Excel, Word, PowerPoint) and Adobe.
• Strong problem-solving and organizational skills.
• Ability to handle confidential and sensitive information with discretion.

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