IT Executive Full Time

Career Horizons; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company in Shah Alam is seeking an IT Support Specialist. Responsibilities include installing and maintaining IT hardware, troubleshooting issues, and performing routine backups. The role requires a Diploma/Degree in IT or Computer Science and hands-on experience in hardware and network troubleshooting. Proficiency in written and spoken Mandarin and English is essential. Ideal candidates will possess strong problem-solving skills and effective communication abilities.

Qualifications

• Hands-on experience in IT support and hardware maintenance.
• Knowledge of networking devices is an advantage.
• Good communication skills for user support.

Responsibilities

• Install and maintain IT hardware and network equipment.
• Provide technical support for hardware and software issues.
• Perform server backups and data recovery readiness.
• Repair and replace faulty IT equipment.
• Maintain IT asset inventory and coordinate with vendors.

Skills

IT support

Hardware maintenance

Network troubleshooting

Problem-solving

Communication (Mandarin and English)

Education

Diploma/Degree in Information Technology or Computer Science

Tools

Cisco switches

Firewalls

Job description

• Install, configure, and maintain IT hardware, peripherals, and network equipment (PCs and network infrastructure.)
• Provide timely technical support to employees on hardware and software issues.
• Perform routine server backups and ensure data recovery readiness.
• Repair, troubleshoot, and replace faulty IT equipment when required.
• Maintain IT asset inventory, handle e-purchasing, and coordinate with vendors for procurement and services.

Requirements:

• Diploma/Degree in Information Technology, Computer Science, or a related field.
• Hands‑on experience in IT support, hardware maintenance, and network troubleshooting.
• Knowledge of networking devices (Cisco switches, APs, firewalls) is an advantage.
• Strong troubleshooting and problem‑solving skills with a service‑oriented mindset.
• Good communication skills and ability to support users across all levels.
• Proficiency in both written and spoken Mandarin and English is required.