IT Executive

Geno Hotel; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality establishment in Subang Jaya is seeking a proactive IT Executive to manage and maintain IT systems. The successful candidate will ensure smooth operations of critical software such as property management and point-of-sale systems, provide technical support, and collaborate with vendors. A diploma or degree in IT, along with 2-4 years of relevant experience, is required. This role offers a unique opportunity to work in a fast-paced environment while enhancing technology solutions for guests and staff.

Qualifications

• Diploma or Degree in IT or Computer Science required.
• 2–4 years of experience in IT support or operations, preferably in hospitality.
• Strong knowledge of IT systems, networking, and troubleshooting.

Responsibilities

• Manage and maintain all IT infrastructure.
• Provide technical support to hotel departments.
• Ensure smooth operation of property management and POS systems.

Skills

Windows/Linux systems

Networking

Hardware maintenance

Problem-solving skills

Proactive mindset

Education

Diploma / Degree in Information Technology, Computer Science, or related field

Tools

Hotel management systems (PMS)

Job description

At Geno Hotel, we pride ourselves on delivering exceptional guest experiences while embracing innovation and technology. We are looking for a proactive IT Executive to join our dynamic team and ensure our IT systems run smoothly to support our operations and growth.

Job Responsibilities

• Manage and maintain all IT infrastructure, including servers, networks, and hardware.
• Provide technical support to hotel departments and troubleshoot IT issues promptly.
• Ensure smooth operation of property management systems (PMS), point-of-sale (POS) systems, and other hotel software.
• Monitor system performance, security, and backup procedures to prevent downtime or data loss.
• Assist in planning and implementing IT projects, upgrades, and software rollouts.
• Maintain documentation of IT assets, licenses, and service records.
• Collaborate with external vendors and service providers for IT solutions and support.
• Train staff on IT systems and promote best practices in digital security and technology usage.

Requirements

• Diploma / Degree in Information Technology, Computer Science, or related field.
• 2–4 years of experience in IT support or IT operations (hospitality experience is a plus).
• Strong knowledge of Windows/Linux systems, networking, and hardware maintenance.
• Experience with hotel management systems (PMS) is preferred.
• Problem-solving skills, proactive mindset, and ability to work independently.