IT Executive

Bizlink Group; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider is looking for an experienced IT professional in Penang. The candidate will be responsible for troubleshooting IT and custom applications, ensuring security compliance, and maintaining IT infrastructure. A degree in Computer Science or a related field, along with a minimum of 5 years experience, is required. Proficiency in Mandarin is essential for communication with clients. Candidates with a programming background and knowledge of ERP systems will have an added advantage.

Qualifications

• Minimum 5 years of working experience in an IT-related role.
• Knowledge of IT network, server, security, and troubleshooting.
• Experience with ERP systems is an advantage.

Responsibilities

• Troubleshoot problems for IT and custom applications.
• Collaborate to elevate data quality concerns.
• Perform analysis and resolution of reported incidents.
• Communicate with vendors for issue management and upgrades.
• Maintain IT infrastructure inventory and renew warranties.

Skills

Cyber Security knowledge

Troubleshooting skills

Programming background

Mandarin proficiency

Education

Degree in Computer Science/Information Technology

Job description

Degree in Computer Science/ Information Technology or equivalent qualification. Minimum 5 years working experience.

Experience in Cyber Security IT field of information security.

Available to support during weekend support on technical productivity issue when is required.

Possess knowledge in IT network, server, security and troubleshooting skills.

Knowledge of ERP system will be advantage.

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Have programming background will be added advantage.

Responsible, dedicated and able to work independently.

Position Responsibilities

Troubleshooting problem for a wide range of IT and custom applications for internal customers.

Collaborating with other groups and organizations, elevate data quality concerns and communicate known system problem.

Contributing to the organization via project participation at team , department , IT and global level.

Perform analysis, diagnosis and resolution of incident reported where possible for hardware, software, network and application.

24X7 working support on technical productivity issues when is required.

Track and monitor problems to ensure a timely resolution.

Assist in documentation of work processes, system workflow and operating procedures.

Communicate and coordinate with vendors for issue management, service upgrades, application maintenance and other support services.

Responsible to record and maintain IT infrastructure inventory list, license and hardware warranty renewal.

Undertake any other ad-hoc tasks assigned by superior from time to time.

Maintenance of systems to protect data from unauthorized users. Identifies, reports, and resolves security violations.

Prioritizing on checking the vulnerabilities system and network security issue.

Investigate and resolve the security risk of internal IT architecture.

Advises on data security issue, compliance and privacy requirements.