IT Engineer

JHM Consolidation; Alor Merah; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading technology firm in Kedah is looking for an IT Infrastructure Manager to oversee the management and support of their IT systems. This role requires a Bachelor's Degree in Computer Science and 3-5 years of experience in IT infrastructure management, especially with SAP Business One. Key responsibilities include supporting production and finance issues, managing IT security, and providing training to users. Familiarity with cybersecurity principles and strong analytical skills are essential for success in this position.

Qualifications

• Minimum of 3-5 years of experience in IT infrastructure management.
• 1-3 years of hands‑on experience in SAP Business One.
• Relevant certifications such as CompTIA Network+, CCNA, or MCSE preferred.

Responsibilities

• Analyze, design, develop, debug SAP reports and enhancements.
• Manage and maintain IT infrastructure and support.
• Coach and conduct training for end users.

Skills

Analytical skills

Troubleshooting skills

Communication skills

Interpersonal skills

SAP Business One knowledge

Network administration

Cybersecurity principles

Data analysis

Education

Bachelor's Degree in Computer Science or related fields

Tools

Windows OS

Linux OS

SAP B1

Crystal Reports

SQL

Data migration tools

Job description

Responsible for analysing, designing, developing, debugging and testing SAP (BL SAP) reports, enhancements, interfaces, forms, workflows and conversion programs.

Attend to SAP IT service requests/tasks assigned.

Perform daily production SAP support activities (e.g. production SAP related issues).

Provide SAP support on production and finance related issues before month end to ensure a smooth month-end close.

Coach and conduct training to end users whenever needed.

Participate in projects as and when required.

Manage and maintain the company's IT infrastructure, including servers, network devices, and software applications.

Install, configure, and maintain hardware and software systems, ensuring optimal performance and reliability.

Monitor network and system performance, identifying and resolving issues in a timely manner.

Implement and maintain IT security measures, including firewalls, antivirus software, and data encryption.

Manage the company's data backup and recovery processes to ensure data integrity and business continuity.

Experience in managing virtualization technologies.

Familiarity with manufacturing-specific software and systems, such as enterprise resource planning (ERP) and manufacturing execution systems (MES).

Provide technical support to employees, troubleshooting hardware and software issues and providing timely resolution.

Manage user accounts, permissions, and access rights to ensure data security and confidentiality.

Stay updated on emerging technologies and industry trends, making recommendations for enhancements to the company's IT infrastructure.

Document IT processes, procedures, and configurations to ensure effective knowledge sharing and standardization.

Job Requirements

Candidate must possess at least a Bachelor’s Degree in Computer Science, Information Technology or related fields.

Minimum of 3-5 years of experience in IT infrastructure management or a similar role.

Strong analytical, technical and troubleshooting skills to debug and resolve technical issues.

1-3 years of hands‑on experience in SAP Business One (SAP B1) – including implementation, configuration, maintenance and user support.

Strong understanding of SAP B1 modules such as Sales, Production, Inventory and Purchasing.

Experience with SAP B1 add‑ons, Crystal Report is an advantage.

Experience in data migration tools and processes.

Strong knowledge of network administration, including LAN/WAN, routers, switches, and protocols.

Experience in server administration, virtualization, and cloud computing platforms.

Proficiency in Windows and Linux operating systems.

Knowledge of cybersecurity principles and best practices.

Advanced knowledge of Excel and Microsoft Office applications, including data analysis, formulas, pivot tables, and macros.

Familiarity with database management and SQL.

Strong troubleshooting and problem‑solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and collaborate with cross‑functional teams.

Relevant certifications, such as CompTIA Network+, CCNA, or Microsoft Certified Systems Engineer (MCSE), are preferred.

Experience in a Manufacturing or Industrial environment is a plus.

Full‑time based at company under Morrissey Assembly Solution Sdn Bhd (Subsidiaries of JHM Consolidation Berhad) in Sungai Lalang, Sungai Petani, Kedah.