IT Assistant

Reeracoen Recruitment; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Malaysia is seeking a proactive IT professional to manage the company's IT operations. Responsibilities include providing timely technical support, managing IT assets, and administering the Microsoft 365 environment. The ideal candidate is a fresh graduate with a degree in IT or Computer Science, possesses strong troubleshooting skills, and can work independently under pressure. This role offers a competitive salary, fixed allowances, and flexible benefits.

Benefits

Basic Salary RM 2,500 - RM 3,100

Fixed Car Allowance RM 500

Fixed Increment RM 700

Half Yearly Bonus

Medical, Dental, Optical Benefits RM7000

Qualifications

• Fresh graduate in Information Technology or Computer Science.
• Ability to troubleshoot hardware and software issues.
• Good communication skills and well-organized.

Responsibilities

• Ensure smooth operation of all IT systems.
• Provide technical support to employees.
• Manage IT assets and ensure performance.
• Administer Microsoft 365 environment.
• Identify and plan for IT improvements.

Skills

Troubleshooting

Problem-solving

Communication skills

Network equipment knowledge

Desktop support experience

Education

Degree in Information Technology or Computer Science

Tools

Microsoft 365

Job description

Job Overview

We are seeking a proactive and reliable IT professional to oversee and manage the full spectrum of IT operations within the company. This role is critical in ensuring seamless day-to-day IT support, maintaining system reliability, and driving future improvements to meet the company’s business needs.

Key Responsibilities

• Ensure the smooth functioning of all IT systems and infrastructure across the company.
• Provide timely technical support to employees, including troubleshooting and resolving issues related to hardware, software, printers, connectivity, and other office systems.
• Organize and manage IT assets, including laptops, mobile phones, IP phones, servers, network devices, and user accounts.
• Maintain IT equipment for office use and ensure proper security and performance of systems.
• Act as the IT helpdesk / IT administrator, delivering effective support and issue resolution.
• Manage and administer Microsoft 365 environment (user accounts, email, Teams, SharePoint, security settings, etc.).
• Work closely with management to identify, resolve, and plan for IT improvements and future developments.

Qualifications

• MUST REQUIREMENTS
  • Fresh Graduate with Degree in Information Technology, Computer Science, or related field.
  • Familiar with network equipment, desktop support and system administration.
• ADVANTAGES
  • Knowledge of Microsoft 365 administration is preferred.
  • Prefer candidates who can start immediately.
• OTHER REQUIREMENTS
  • Strong troubleshooting, problem-solving, and communication skills.
  • Able to work independently, under pressure and when required flexible hours.
  • Well-organized and able to multitask.
• English Level

  -

• Other Language

  Mandarin, English

Additional Information

• Benefit
  • Basic Salary = RM 2,500 ~ RM 3,100
  • Fixed Car Allowance = RM 500 (upon joining, during probation period)
  • Fixed Increment of RM 700 after probation
  • Monthly Incentive System (After Probation)
  • Annual Leave : 14 Days (pro-rated based on joining date)
  • Sick Leave: 14 Days
  • Insurance provided: GTL. GHS, GPA
  • Medical, Optical, Dental & Other Flexi Benefits: RM7000
  • EPF Employer Contribution at 15%
  • Half Yearly Bonus
  • Weekly Fruits Day
  • Annual Dinner
  • Parking provided by Company
• Working Hour

  8:45am ~ 5:30pm

• Holiday

  Sat, Sun

• Job Function