IT Assistant

Bosch Group; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology company in Petaling Jaya is looking for an IT Helpdesk professional to handle daily responsibilities including troubleshooting, hardware maintenance, and user support. Candidates should have a Diploma in IT or its equivalent, with good communication skills and a customer-centric mindset. This contract position offers a flexible working environment and opportunities for fresh graduates.

Benefits

Flexible working environment

Diversity and inclusivity in the workplace

Qualifications

• Fresh graduates are encouraged to apply with a Diploma in IT.
• Strong understanding of basic IT infrastructure and client/server applications.
• Knowledge of data security concepts is a plus.

Responsibilities

• Perform day to day Helpdesk responsibilities and respond to IT requests.
• Manage and maintain all IT infrastructure including hardware and software.
• Provide user guidelines for frequently occurring problems.

Skills

Good English communication skills

Strong admin and coordination skills

Customer centric and service mindset

Education

Diploma in IT or its equivalent

Tools

Active Directory

Monitoring tools

Office applications

Job description

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems and the lates plant is the Bosch semiconductor test sit at Batu Kawan. In 2025, Malaysia contributed sales of RM 727 million and employed around 4,200 associates. Bosch in Malaysia is part of the Bosch Group, a leading global supplier of technology and services.

The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is“Invented for Life”

Job Description

Your contribution to something big!

• Perform day to day Helpdesk responsibilities including responding IT request, Troubleshooting and new joiner On-Boarding
• Manage and maintain all IT Infrastructure such as Hardware, Software and Network
• Responsible for new equipment or product of IT system set-up and performing preventive maintenance and calibration (including project implementation and coordination)
• Basic network / server setup and troubleshooting
• Support on Installation, Maintenance, Troubleshoot on Hardware, Software, Network, Server and Printers
• Maintained IT Hardware, Software audit and IT Hardware disposal records
• Provide user guidelines to frequently problem occurred
• May required standby support after office hours during system maintenance
• Any other hoc task assigned by the Superior / Head of Department

Qualifications

What distinguishes you!

• Diploma in IT or its equivalent (Fresh graduate are encourage to apply)
• Good English communication skills (written and spoken is preferred).
• Strong admin and coordination skills needed
• Knowledge of Basic IT Infrastructure (PC/Notebook, printers and peripheral).
• Customer centric and service mindset.
• Knowledge of the principles of client / server applications
• Knowledge of the Office applications and relevant product components.
• Knowledge of User administration, Active Directory, Monitoring tools.
• Knowledge of Data Security concepts.

This position iscontractposition.

Additional Information

Your future of job location offers you:

• Flexible working environment
• A working environment that promotes diversity and inclusivity