IT Asset Management Administrator

AVEVA; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A global technology company in Kuala Lumpur is seeking an IT Asset Management Administrator to provide administrative support to the IT Asset Management team. Responsibilities include managing user software requests, reporting, and supporting ITAM analysts. Ideal candidates should have 1-3 years of experience in IT or IT procurement and possess excellent communication skills. This role promotes a collaborative environment with opportunities for growth.

Qualifications

• 1-3 years experience in IT or IT Procurement.
• Ability to work on your own initiative taking responsibility for specific tasks.
• Able to work on multiple tasks simultaneously.

Responsibilities

• Monitoring and managing user software requests.
• Communicating with users and internal stakeholders.
• Providing administrative support to the IT Asset Management team.

Skills

Excellent customer service

Communication skills

Ability to work under deadlines

Team player

Eagerness to learn

Tools

Service Now

Job description

Job details

Job Title: IT Asset Management Administrator

Location: Kuala Lumpur

Employment Type: Full Time

The job

The primary purpose of this role is to provide administrative support to the IT Asset Management team. Working within the IT Asset Management function, the role will include managing the workload of user requests, report creation and supporting other administrative duties as and when required.

Key responsibilities

• Monitoring and managing user software requests
• Communicating with users and internal stakeholders to manage users and expectations
• Analysis of ITAM tools to understand compliance position to help with usage decisions
• Provide administrative support to the IT Asset Management team with gathering, analysing and reporting data
• Processing existing user software requests
• Processing software requests for new joiners
• Provide support to the ITAM Analysts to support the New Software request process
• Provide support to the ITAM Analysts to assist with leavers process
• Communicate regularly with the team and provide feedback on current data output
• Supporting admin function role, ad-hoc work to assist the team where necessary relevant to learning

Essential requirements

• 1-3 years experience in IT or IT Procurement
• Ability to work on your own initiative taking responsibility for specific tasks
• Ability to work to deadlines
• Excellent customer service and communication skills
• Able to work on multiple tasks simultaneously
• Team player, ability to work collaboratively in a team environment
• Eagerness to learn and grow in the IT field

Desired skills

• Understanding of software licensing and licence compliance
• Experience with Service Now toolset or similar IT Service Management toolset

IT at AVEVA

Our global team of 300+ IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company, we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.

We pride ourselves on a collaborative, inclusive and authentic culture that provides a framework allowing for autonomy, whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members, you will feel part of something special from the first day you join.

Background checks and equality

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Join AVEVA

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.