IT Asset & Configuration Analyst – CMDB Specialist

Cognizant; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A global technology firm in Kuala Lumpur seeks a Technical Analyst specializing in IT Asset Management. The candidate will ensure data quality for IT assets in the CMDB, manage the lifecycle of IT assets, and identify process improvements. Applicants should have over five years of relevant experience, strong communication skills, and expertise with ITAM tools such as ServiceNow. This role emphasizes collaboration with cross-functional teams to enhance configuration management practices and maintain data accuracy.

Qualifications

• Minimum of five years of relevant expertise.
• Expertise in IT Asset and Configuration Management.
• Strong service of communication across all organizational levels.

Responsibilities

• Ensure data quality for IT assets in the CMDB.
• Manage the lifecycle of IT assets and configurations.
• Identify opportunities for process improvements and automation.

Skills

IT Asset and Configuration Management

ServiceNow

Strong communication skills

Process improvement

Tools

ITAM tools

ServiceNow

Job description

A global technology firm in Kuala Lumpur seeks a Technical Analyst specializing in IT Asset Management. The candidate will ensure data quality for IT assets in the CMDB, manage the lifecycle of IT assets, and identify process improvements. Applicants should have over five years of relevant experience, strong communication skills, and expertise with ITAM tools such as ServiceNow. This role emphasizes collaboration with cross-functional teams to enhance configuration management practices and maintain data accuracy.