IT Applications Manager ( Healthcare)

Krisvconsulting Services Pte Ltd; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A Malaysian IT consulting firm is looking for an IT Applications Manager to oversee the implementation and support of IT Application Software within healthcare. Candidates should have at least 10 years of experience in IT, preferably in healthcare, and a relevant diploma or degree. This role includes providing user support, troubleshooting, and participating in project planning and execution. Strong leadership and problem-solving skills are essential for success.

Qualifications

• At least 10 years of working experience in the IT field, preferably with healthcare exposure.
• Experience in Health Information Systems and ERP is preferred.
• Ability to troubleshoot technical issues and support users.

Responsibilities

• Participate in testing and implementation of IT Application Software.
• Assist in project planning and user requirement gathering.
• Provide direct support to end users and resolve issues with vendors.

Skills

Team Leadership

Data Analysis

Communication

Problem Solving

Education

Diploma/Advanced Diploma/Bachelor's Degree in Information Technology or equivalent

Job description

About the job IT Applications Manager ( Healthcare)

Responsibilities:

• Participate in the testing, implementation, troubleshooting and support of IT Application Software.
• Assist in project planning, scheduling, user requirement gathering, GAP analysis, System Integration Testing (SIT), User Acceptance Testing (UAT), user training throughout the project implementation.
• Assist to plan and roll out IT Application Software patches and upgrade
• Provide direct support to end users, working within the established support framework that includes business and IT input.
• Assist to resolve IT Application Software issue with vendors and key stakeholders to ensure the smooth implementation of the IT Projects.
• Consistently strive to improve knowledge and skillsin the development of IT Application Software (HIS / ERP) and processes and work cooperatively within business user and IT to develop resolutions to issues in response to user requests and concerns.
• Take responsibility for own workload and keep others informed, highlighting potential problem, and suggesting solution to ensure continuity of service delivery.
• Ensure maximum use and efficiency of IT Application Software (HIS/ ERP), by performing regular analysis and assessment of functional workflow and provide recommendations for the automation of manual processes.
• Perform other related duties as may be assigned or delegated by the Superior or any other person as directed from time to time.

Requirements:

• Possess at least Diploma/Advanced/Higher/Graduate Diploma/bachelors degree in Information Technology or equivalent.
• At least 10 year(s) of working experience in the related field preferably with healthcare exposure an added advantage is required for this position
• Experience in Health Information system & ERP; specially areas of Patient Billing, Insurance, Doctor Fee, Backend Financial Systems etc will be preferred.
• Ability to lead a team
• Ability to work effectively individually and as part of a collaborative team.
• Ability to work on several complex issues at the same time.
• Ability to collect, analyze, and present data at various audience levels.