Insurance Counter Sales Pro | Walk-In Service Expert

Liberty General Insurance Berhad; Kluang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services company in Kluang is seeking a customer service representative. The role involves interacting with customers to address inquiries regarding insurance policies and claims. Responsibilities include managing sales targets, processing transactions, and maintaining operational efficiency at the branch. Candidates should have a minimum degree in a related field and possess good communication and sales skills, along with insurance knowledge. The position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Minimum Degree in any related field.
• Certificate in related expertise.
• Experience in customer service and operations.

Responsibilities

• Provide quality service addressing enquiries and complaints.
• Manage direct walk-in customers and provide product information.
• Meet counter sales targets and promote insurance products.
• Handle documentation including claims and transactions.

Skills

Customer service skills

Sales and marketing skills

Good communication skills

Insurance knowledge

Education

Minimum Degree in any related field

Certificate in related expertise

Job description

A financial services company in Kluang is seeking a customer service representative. The role involves interacting with customers to address inquiries regarding insurance policies and claims. Responsibilities include managing sales targets, processing transactions, and maintaining operational efficiency at the branch. Candidates should have a minimum degree in a related field and possess good communication and sales skills, along with insurance knowledge. The position offers a dynamic work environment focused on customer satisfaction.