Inside Sales Associate (Global Insight) (EMEA Shift - Working Hours – 4pm to 1am)

S&P Global; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading financial information provider is seeking an Inside Sales Associate in Penang, Malaysia, to drive customer engagement and manage sales for their Global Insight portfolio. This role involves conducting outreach to clients, building long-term relationships, and achieving sales targets. The ideal candidate should have a Bachelor's degree, at least four years of experience in sales, and be fluent in English. Competitive fixed salary with commission is offered, alongside various health and wellness benefits.

Benefits

Health care coverage

Generous time off

Continuing education program

Retail discounts

Qualifications

• Minimum of 4 years’ experience in managing end-to-end sales for new and renewal business.
• Multinational exposure.
• Ability to analyze business opportunities and develop effective sales strategies.

Responsibilities

• Conduct telephone conversations to identify and qualify prospective customers.
• Develop relationships with customers to ensure long-term partnerships.
• Prepare and submit accurate weekly/monthly/quarterly sales reporting.

Skills

Fluent in oral and written English

Confident and self-motivated

Ability to conduct effective presentations

Quick learner of new products

Education

Bachelor’s degree (Finance, Economics, Business Administration)

Tools

Microsoft Office applications

CRM

Job description

Inside Sales Associate (Global Insight) (EMEA Shift - Working Hours – 4pm to 1am)

We’re looking for an Inside Sales Associate within the Global Insight team under Market Intelligence Division to:

• Conduct telephone conversations to identify and qualify prospective customers and record sales prospecting activity in CRM system.
• Develop a strong understanding of the sales value proposition for the Global solutions and how they fit into the business requirements of your clients.
• Develop relationships with your customers to ensure long‑term partnerships, maintain existing client base with growth, and generate new business.
• Make outbound calls/activities for prospecting.
• Prepare and submit accurate weekly/monthly/quarterly sales reporting and forecasting.
• Achieve specific monthly, quarterly and annual sales quota.

Your team

You will be working in the Inside Sales organization within Market Intelligence in Penang, Malaysia. Our expanding Global Inside Sales team requires a highly motivated Account Executive in Penang. The successful applicant will be responsible for renewing and upselling our Global Insight portfolio into accounts across the EMEA region. This role positions the individual for outstanding career growth within S&P Global.

The objective of the role is to successfully manage an existing book of subscription business through regular contact and excellent customer service, and to grow the existing revenue by exploring new opportunities within an organization.

Your expertise

• Bachelor’s degree holder (Finance, Economics, Business Administration desirable).
• Minimum of 4 years’ experience preferred in managing end‑to‑end sales for new and renewal business.
• Fluent in oral and written English. Fluency in other languages desirable.
• Confident, self‑motivated, with a passion for selling.
• Quick learner of new products and sales approaches.

Other skills

• Proficient in Microsoft Office applications (Word, PowerPoint, Excel, CRM, etc.).
• Knowledge of contracts and proposal process.
• Ability to analyze business opportunities, develop effective sales strategies and close business.
• Ability to develop account and territory plans to achieve penetration and grow revenue.
• Ability to conduct effective presentations to all levels of clients.

You are

• Highly organized and efficient at managing day‑to‑day business with multiple priorities.
• Self‑motivated.
• Multinational exposure.
• Fixed monthly salary + commission.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off.
• Continuous Learning: Access a wealth of resources.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Perks for partners and children.
• Beyond the Basics: Retail discounts, referral incentive awards, and other small perks.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need accommodation during the application process due to a disability, please send an email to: **************@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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