Inside Presales Support (Enterprise Networking and Server Solutions)

M-Link System (M) Sdn Bhd; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology firm in Malaysia is looking for an Inside Presales Support to enhance their sales team's efforts in enterprise networking and server solutions. The ideal candidate will be responsible for providing technical presales support, preparing solution proposals, and collaborating with customers to fulfill their needs. Successful applicants will possess a diploma or higher in Computer Science or IT, along with strong communication skills and the ability to work independently under pressure.

Qualifications

• 1-2 years of working experience in a related field.
• Strong technical knowledge in enterprise networking and server solutions.
• Capable of working under pressure.

Responsibilities

• Provide technical presales support for enterprise solutions.
• Prepare solution proposals and quotations.
• Deliver product briefings and demonstrations.

Skills

Technical presales support

Customer engagement

Excellent communication

Presentation skills

Problem-solving

Education

Diploma or higher in Computer Science or IT

Job description

Inside Presales Support (Enterprise Networking and Server Solutions)

Responsibilities

• Provide technical presales support to the sales team for enterprise networking and server solutions.
• Prepare solution proposals, product quotations, and Bills of Materials (BOMs) based on customer requirements.
• Work closely with customers to understand their needs and recommend appropriate technologies or solution architectures.
• Deliver product briefings, demonstrations, and solution overviews to customers and internal teams.
• Collaborate with vendors to obtain pricing, technical details, and the latest product updates.
• Support tender and proposal submissions, including compliance matrices, technical documentation, and solution write-ups.
• Ensure accuracy and completeness of all presales documents while maintaining up-to-date product and industry knowledge.
• Respond promptly and professionally to customer inquiries via email, phone calls, or WhatsApp.

Requirements

• Diploma or higher in Computer Science, Information Technology, or a related field.
• Minimum of 1‑2 years’ working experience in a related field with strong technical knowledge in enterprise networking & Server Solutions.
• Excellent communication and presentation skills in English.
• Independent, self‑motivated, and capable of working under pressure.