Inhouse Telesales - Call Center (Good Remuneration Package)

ASK Resources; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Kuala Lumpur is seeking an Inhouse Telesales representative to handle inbound and outbound calls and assist in resolving customer inquiries. Candidates need at least a Diploma and preferable have some experience in customer service. Fresh graduates are welcomed. This role offers good remuneration, language allowances for Mandarin speakers, and various benefits including shift allowances and medical benefits.

Benefits

Shift allowance

Medical benefits

Language allowances for Mandarin speakers

Qualifications

• Fresh graduate in Degree/Diploma are welcome to apply.
• At least 1 year(s) of working experience in the related field is required.

Responsibilities

• Attend to inbound and outbound calls resolving customer enquiries.
• Liaise with call center members and other departments effectively.
• Perform any ad-hoc tasks as per superior's request.

Skills

Customer service

Communication

Problem-solving

Mandarin language

Education

Diploma, Degree or equivalent

Job description

Inhouse Telesales - Call Center (Good Remuneration Package)

- Fresh Graduate in Degree/Diplomaare welcome to apply.

Hiring for both permanent and contract role

Shift Working Hour (Rotational Shift 24/7)

Shift Allowance provided

Medical Benefits

Open for English and Mandarin Speaker

Language Allowances Provided (Mandarin Speaker)

Job Description:

To attend to inbound and outbound calls according to the SOP in resolving and providing solution to customers enquiries/requests in more effective and efficient way.

To liaise effectively with other members of Call Centre, other departments and business partners to resolve enquiries/requests.

To perform any ad-hoc task required by the position, as per superior's request.

Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

At least 1 year(s) of working experience in the related field is required for this position.

Preferably Junior Executives specializing in Customer Service or equivalent.

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