Information Technology Manager

Minor International; Desaru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hospitality brand in Malaysia is looking for an IT Manager to implement and maintain the Property Management System (Opera). This role requires ensuring the system is up to date, assisting users in hotel operations, and providing technical support. Ideal candidates will have four years of experience in the hotel business, deep computer knowledge, and experience in systems design. Join a team dedicated to delivering exceptional hospitality through innovative technology.

Qualifications

• Graduate from work-related School/University.
• Preferable prerequisite is four years experience in hotel business.
• Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
• Well experienced in systems design, analysis and project implementation.

Responsibilities

• Implement and maintain the Property Management System (Opera).
• Ensure PMS is updated as per Corporate IT instructions.
• Assist users with hotel operations and provide technical support.
• Coordinate handling of software fault reports and enhancement requests.

Skills

Knowledge of hotel operations

Technical support skills

Problem-solving skills

Education

Graduate from work-related School/University

Tools

Property Management System (Opera)

Central Reservation System

Computer Hardware & Software

Job description

Company Description

Aluxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. Frompristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As IT Manager, the implementation and upkeep of the Property Management System (Opera) will be your main responsibility. You will need to ensure that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports or enhancement requests as well as to provide technical assistance to internal and external audit staff.

Qualifications

• Graduate from work-related School/University
• Preferable prerequisite is four years experience in hotel business.
• Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
• Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces.