INFORMATION TECHNOLOGY (IT) OFFICER

Central Coldstorage Kuching Sdn. Bhd.; Kuching; On-site; MYR 200,000 - 250,000; Full time

Job summary

A technology-focused company in Kuching, Malaysia is seeking an IT Support Specialist. The role involves responding to IT incident calls, assisting in project implementation, and managing software and hardware issues. Candidates should have a diploma in Information Technology and relevant experience. The position offers a salary starting from RM2.2K based on qualifications and experience. Overall, a great opportunity for those looking to expand their career in IT support.

Qualifications

• Minimum 1 year experience in IT or related field, or relevant IT certification with 2 years of experience.
• Ensures timely responses to user inquiries and operational requirements.

Responsibilities

• Support IT incident calls and assist in project implementations.
• Handle fault finding on software and hardware issues.
• Maintain IT operation-related documentation.

Skills

Proficient in Microsoft Office

Networking-related skills

Ability to work independently

Education

Diploma in Information Technology

Job description

Responsibilities: To support and respond to IT incident calls; to assist Information Technologist in implementation on IT projects; to handle fault‑finding assistance promptly on software and hardware issues via phone and on‑site; to be responsible for routine and scheduled IT‑related jobs; to maintain and update IT operation related checklists and documentation.

• Diploma in Information Technology with at least 1 year experience in the same or related field or relevant IT certification with 2 years working experience in the same or related field. Salary RM2.2K and above depending on the qualification and experience.
• Ensures timely responses to user inquiries and operational requirements.
• Proficient in Microsoft Office.
• Possess networking‑related skills.
• Able to work independently.