Inbound Sales Representative

Agensi Pekerjaan JobScoper Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency in Malaysia seeks a dynamic individual for a customer service role. Successful candidates will handle inbound calls, chats, and emails, recommend products, and strive to achieve sales targets while maintaining high service quality. Key qualifications include sales or customer service experience, strong communication skills in English and Bahasa Melayu, and a positive, team-oriented attitude. Benefits include annual leave, medical leave, EPF, and provided training.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

Training Provided

Allowance Provided

5 Working Days

Qualifications

• Experience in sales or customer service, preferably in a call center.
• Ability to communicate effectively in English and Bahasa Melayu.
• Strong persuasion and negotiation abilities.

Responsibilities

• Handle inbound calls, chats, and emails from customers professionally.
• Understand customer needs and recommend suitable products.
• Achieve individual and team sales targets.

Skills

Sales experience

Customer service experience

Good communication skills in English

Negotiation skills

Team-player mindset

Tools

CRM system

Email

Chat tools

Job description

Sales experience OR customer service experience (call center experience is an advantage)

Good communication skills in English & Bahasa Melayu.

Customer-oriented with strong persuasion and negotiation skills

Comfortable working with targets and KPIs

Basic computer skills (CRM system, email, chat tools)

Positive attitude, willing to learn, and team-player mindset

Willing work rotational shift.

Requirement

• Sales experience OR customer service experience (call center experience is an advantage)

• Good communication skills in English & Bahasa Melayu.

• Customer-oriented with strong persuasion and negotiation skills

• Comfortable working with targets and KPIs

• Basic computer skills (CRM system, email, chat tools)

• Positive attitude, willing to learn, and team-player mindset

• Willing work rotational shift.

Responsibility

• Handle inbound calls, chats, and emails from customers professionally

• Understand customer needs and recommend suitable products or services

• Convert inquiries into successful sales while maintaining high service quality

• Build trust and long-term relationships with customers

• Achieve individual and team sales targets

• Update customer information accurately in the system

• Work closely with team leaders to improve sales performance

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Training Provided
• Allowance Provided
• 5 Working Days

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