Inbound Operations & Compliance Team Lead (MY)

CIMB; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a dedicated Operations Manager to oversee a team and ensure compliance with internal policies and regulatory guidelines. Responsibilities include supervising operational staff, monitoring KPIs, guiding team members, and implementing process improvements for efficiency. The ideal candidate will possess strong communication skills and experience in operations management. This position offers an opportunity to lead and drive operational excellence within the organization.

Qualifications

• Experience in supervising operational teams and processes.
• Ability to monitor compliance with regulatory guidelines.
• Strong communication and problem-solving skills.

Responsibilities

• Supervise Operation Support's Executives, Officers, and Clericals.
• Monitor team KPIs and ensure compliance with procedures.
• Guide team members and resolve complex issues.
• Support recruiting efforts to fill team vacancies.

Job description

A leading financial institution in Malaysia is seeking a dedicated Operations Manager to oversee a team and ensure compliance with internal policies and regulatory guidelines. Responsibilities include supervising operational staff, monitoring KPIs, guiding team members, and implementing process improvements for efficiency. The ideal candidate will possess strong communication skills and experience in operations management. This position offers an opportunity to lead and drive operational excellence within the organization.