Inbound Customer Service Associate - Fresh Graduates Welcome

gradmalaysia.com; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Kuala Lumpur is looking for enthusiastic Customer Service Executives (Inbound). This role is perfect for fresh graduates with a Bachelor's degree. Responsibilities include handling customer calls, resolving inquiries, and maintaining CRM records. Enjoy a supportive team culture and continuous learning opportunities. The position offers a salary of RM2,800/month with a 2-month bonus after one year of service. Apply now for a launching pad in your career.

Benefits

Structured onboarding and mentorship

Attractive salary and completion bonus

Normal office hours

Public holidays off

Qualifications

• Fresh graduates are highly encouraged to apply.
• Bachelor's degree holders from any field (Graduated in 2024/2025 or with <2 years experience).
• Open to learning and excited to build people skills in a customer-facing role.

Responsibilities

• Handle inbound customer calls professionally.
• Listen actively and resolve customer inquiries.
• Record interactions accurately in CRM.
• Ensure compliance with service standards and policies.

Skills

Strong communication skills

Problem-solving skills

Customer service orientation

Education

Bachelor’s degree in any field

Job description

A customer service company in Kuala Lumpur is looking for enthusiastic Customer Service Executives (Inbound). This role is perfect for fresh graduates with a Bachelor's degree. Responsibilities include handling customer calls, resolving inquiries, and maintaining CRM records. Enjoy a supportive team culture and continuous learning opportunities. The position offers a salary of RM2,800/month with a 2-month bonus after one year of service. Apply now for a launching pad in your career.