Inbound Customer Care Specialist - English (Medini)

Jobstreet Malaysia; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment platform is looking for customer service representatives in Iskandar Puteri, Johor. The role requires handling customer inquiries and ensuring exceptional service. Candidates should have at least an SPM qualification and preferably one year of experience in the service industry. Fresh graduates are welcome to apply, and full training will be provided. Attractive salary and benefits are included, with opportunities for promotion and a supportive work environment.

Benefits

Basic salary RM1900-2100

Shift Allowance RM300

KPI Bonus RM400

EPF & SOCSO

Annual leave

Sick leave

Promotion opportunities

Qualifications

• At least SPM qualification. Compulsory pass sejarah.
• Minimum 1 year of experience in the service industry preferred.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle inbound calls regarding customer inquiries and issues.
• Exceed customer expectations with excellent service.
• Work in a team to meet KPIs and SLAs.

Skills

Proficient in English

Customer service skills

Ability to converse in Mandarin

Education

SPM qualification

Job description

A leading recruitment platform is looking for customer service representatives in Iskandar Puteri, Johor. The role requires handling customer inquiries and ensuring exceptional service. Candidates should have at least an SPM qualification and preferably one year of experience in the service industry. Fresh graduates are welcome to apply, and full training will be provided. Attractive salary and benefits are included, with opportunities for promotion and a supportive work environment.