Implementation Consultant (SaaS)

Michael Page; Kuala Lumpur; On-site; MYR 65,000 - 72,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur is seeking an Implementation Consultant (SaaS) to manage end-to-end solutions implementation. The role involves working closely with clients to ensure satisfaction and effective software configuration. The ideal candidate will have a degree in IT and experience with SaaS solutions. Competitive salary and professional growth opportunities are offered.

Benefits

Competitive salary

Attractive commission structure

Opportunities for professional growth

Exposure to the latest technologies

Qualifications

• Experience with SaaS solutions and implementation processes.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Manage end-to-end implementation of SaaS solutions.
• Gather client requirements and configure software.
• Provide training and support during onboarding.
• Identify and resolve technical issues during implementation.
• Contribute to the improvement of implementation processes.

Skills

Problem-solving skills

Attention to detail

Excellent communication skills

Project management

Familiarity with integration tools and APIs

Education

Degree in Computer Science, Information Technology, or related field

Tools

Monday.com

Job description

• Regional Company in SaaS
• Great Working Culture

About Our Client

This large organization operates within the Technology & Telecoms industry, offering cutting-edge SaaS solutions to a wide range of clients. The company is known for its innovative services and commitment to delivering excellence in technology implementation.

Job Description

• Manage end-to-end implementation of SaaS solutions, ensuring timely delivery and client satisfaction.
• Collaborate with clients to gather requirements and configure software to meet their needs.
• Provide training and support to clients during the onboarding process.
• Identify and resolve technical issues during implementation and escalate when necessary.
• Work closely with internal teams to ensure seamless integration of solutions.
• Develop and maintain documentation for each implementation project.
• Contribute to the improvement of implementation processes and best practices.
• Build and maintain strong relationships with clients to encourage long-term collaboration.

The Successful Applicant

A successful Implementation Consultant (SaaS) should have:

• A degree in Computer Science, Information Technology, or a related field.
• Experience with SaaS solutions and implementation processes (Preferably Monday.com)
• Strong problem-solving skills and attention to detail.
• Excellent communication skills to liaise with clients and internal teams.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with integration tools and APIs is a plus.

What's on Offer

• Competitive salary ranging from MYR 65,000 to MYR 72,000 per annum.
• Attractive commission structure to reward performance.
• Opportunities for professional growth in a supportive environment.
• Exposure to the latest technologies in the SaaS sector.
• A permanent position with a reputable organization in Kuala Lumpur.

If you are passionate about technology and enjoy working directly with clients, this role in the Technology & Telecoms industry could be the perfect fit for you. Apply now to join a thriving team!