Hybrid UX Researcher & Designer for Enterprise Software

DHL Germany; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A global logistics leader is seeking a UX Researcher + Designer to shape user experiences for complex IT systems. This role requires a minimum of 5 years of experience and expertise in UX research and design principles. You will drive customer-centered design initiatives, collaborating with cross-functional teams and presenting insights to senior stakeholders. The position offers benefits like hybrid work arrangements and comprehensive medical coverage. Join us to influence the technology backbone of the logistics industry.

Benefits

Hybrid work arrangements

Unlimited outpatient medical coverage

Personalized flexi benefit plan

Flexible public holiday options

Modern office with free parking

Qualifications

• 5+ years of experience as a UX Researcher for enterprise-grade software or complex IT systems.
• Strong portfolio showcasing case studies or user research project documentation.
• Proven ability to manage multiple initiatives independently.

Responsibilities

• Conduct customer research using qualitative and quantitative methods.
• Plan and execute user interviews, analyze outcomes, and synthesize insights.
• Present findings and recommendations effectively to senior stakeholders.

Skills

UX research methods

Interaction design principles

Accessibility standards

Analytical skills

Communication skills

Storytelling

Figma

Adobe XD

Tools

Figma

Adobe XD

Job description

A global logistics leader is seeking a UX Researcher + Designer to shape user experiences for complex IT systems. This role requires a minimum of 5 years of experience and expertise in UX research and design principles. You will drive customer-centered design initiatives, collaborating with cross-functional teams and presenting insights to senior stakeholders. The position offers benefits like hybrid work arrangements and comprehensive medical coverage. Join us to influence the technology backbone of the logistics industry.