Human Resources Employee Advisor

-; Kuala Lumpur; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A notable HR advisory firm in Kuala Lumpur is seeking an Employee Advisor to serve as the main point of contact for employee inquiries. In this role, you will facilitate effective communication and support on HR-related matters to enhance the employee experience. The ideal candidate should possess a Bachelor's degree in Human Resources or a related field, along with proficiency in HRIS systems and strong analytical skills. This position offers a hybrid working arrangement, fostering a collaborative and innovative work environment.

Benefits

Life and health insurance

Medical care package

Learning opportunities

Social communities and networks

Company culture promoting respect and diversity

Qualifications

• Experience in an HR advisory or similar employee support role.
• Ability to apply agility core practices in a fast-paced environment.
• Solid foundation in Customer Service Design principles.

Responsibilities

• Act as the initial point of contact for employee inquiries.
• Resolve employee concerns and disciplinary matters.
• Collaborate with various HR functions to ensure quality employee experience.

Skills

Agility core practices

Analytical Thinking

Collaboration

Communication

Creativity and Innovation

Customer Service Design

Data Management

Problem Solving

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS systems

Data analysis tools

Job description

Job Description

The Employee Advisor will act as a key point of contact for employees, providing guidance and support on a wide range of HR‑related matters. This role focuses on fostering a positive employee experience through effective communication, problem‑solving, and the application of HR standard processes.

Job Responsibilities

• Serve as the initial point of contact for employee inquiries, providing accurate and timely information on HR policies, procedures, and benefits.
• Apply employee and labor relations expertise to effectively lead and resolve employee concerns, grievances, and disciplinary matters.
• Use analytical thinking to assess complex employee situations, identify root causes, and recommend appropriate solutions.
• Collaborate with various HR functions and business units to ensure a consistent and high‑quality employee experience.
• Employ strong communication skills to articulate complex information clearly and insightfully, both verbally and in writing.
• Supply to the continuous improvement of HR services through creativity and innovation, finding opportunities for process enhancements and better employee support.
• Support the implementation of HR initiatives, applying skills in leading change to ensure smooth transitions for employees.
• Demonstrate global perspective in understanding diverse employee pool needs and cultural nuances within the organization.
• Leverage organizational knowledge to navigate company structures and processes effectively, ensuring employees receive appropriate support.
• Participate in project and program activities related to HR initiatives, from planning to execution.
• Ensure adherence to information security protocols when handling sensitive employee data.
• Apply data manipulation skills (Extract, transform and load) to analyze HR data and supply to reporting as needed.

Job Qualifications

• Shown experience in an HR advisory or similar employee support role.
• Demonstrated ability to apply agility core practices in a fast‑paced HR environment.
• Solid foundation in Customer Service Design principles to enhance the employee experience.
• Excellent ability to understand and respond to employee needs through understanding emotions and practicing compassion.
• Proficient in using HRIS systems and data analysis tools.
• Bachelor's degree or equivalent experience in Human Resources, Business Administration, or a related field.
• Outstanding communication and social skills.
• Ability to work independently and as part of a team in a multicultural environment.

Benefits

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued.
• Possibility to join our social communities and networks.
• Learning opportunities and other development opportunities to craft your career path.
• Life and health insurance, medical care package.
• And many other benefits.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Legal Disclaimer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Travel Requirement

No travel is expected with this role

Relocation Assistance

This role is not eligible for relocation

Remote Type

This position is a hybrid of office/remote working

Skills

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}