Human Resources Business Partner

Synergy XYZ; Puchong; On-site; MYR 80,000 - 100,000; Full time

Job summary

A creative marketing agency in Selangor is seeking an HR Business Partner (HRBP) to lead organizational transformation, including new service development and talent planning. The ideal candidate will have at least 5 years of HR experience and strong communication skills in English, Bahasa Malaysia, and Mandarin. Join us to shape future-ready teams and drive impactful change within the company.

Benefits

Central role in service development

Work closely with management

Innovative culture

Qualifications

• 5 years of HR experience with HRBP, talent acquisition, or performance management.
• Ability to forecast and align workforce needs.
• Organized and confident in managing multiple priorities.

Responsibilities

• Lead new service development and map talent requirements.
• Drive change management and ensure technology adoption.
• Design team structures and forecast hiring needs.

Skills

Analytical skills

Communication in English

Communication in Bahasa Malaysia

Communication in Mandarin

Planning skills

Education

Bachelor’s Degree or Diploma in HR or Business Administration

Job description

About Us

We are an AI-driven creative marketing agency that merges cutting-edge technology with inventive strategy. As we continue to grow and evolve, we’re seeking a strategic HR Business Partner (HRBP) to lead organizational transformation through new service development, talent planning, and change management.

This is a pivotal role for someone who thrives in dynamic, cross-functional environments. You’ll work hand-in-hand with top management and department leaders to launch new services, design efficient team structures, and align people strategies with business goals. From workforce planning and process optimization to succession design and employee development, you’ll help ensure our teams are agile, engaged, and future-ready.

Key Responsibilities

• Lead New Service Development – Conduct research on new services, collaborate with management for approvals, map talent requirements, and align readiness with client onboarding.
• Drive Change Management – Lead transformation initiatives such as implementing new technologies, ensuring adoption through communication, stakeholder engagement, and training.
• Workforce & Team Planning – Partner with managers to design team structures for projects and departments, forecast hiring needs, allocate resources, and monitor productivity for efficiency.
• Operational Excellence – Oversee project workflows, anticipate bottlenecks, streamline processes, and improve operations across departments.
• Succession & Development – Support career development by building programs that encourage growth, mobility, and skill development.
• HR Support – Step into HR generalist duties or ad-hoc responsibilities when needed to keep the business running smoothly.

What We’re Looking For

• Bachelor’s Degree or Diploma in HR, Business Administration, or related field.
• Minimum 5 years of HR experience with exposure to HRBP, talent acquisition, or performance management.
• Strong analytical and planning skills, with the ability to forecast and align workforce needs.
• Excellent communication skills in English, Bahasa Malaysia, and Mandarin to work with diverse stakeholders.
• Organized, adaptable, and confident in managing multiple priorities in a fast-paced environment.
• Positive, proactive, and solutions-oriented mindset.

Why Join Us?

• Play a central role in shaping new services and departments within a forward-thinking agency.
• Collaborate closely with top management on impactful business initiatives.
• Contribute to a culture that values innovation, teamwork, and continuous improvement.

If you’re passionate about building teams, driving change, and creating long-term impact, we’d love to hear from you. Apply now and be part of our transformation journey!