Human Resource Manager

PERSOL; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading HR consultancy seeks a strategic HR leader based in Malaysia to drive human capital initiatives. The ideal candidate will have a minimum of 10 years in HR management, including significant leadership experience. Fluency in English, Malay, Mandarin, and major dialects is essential. Responsibilities encompass the full spectrum of HR functions from recruitment to compliance management, ensuring the achievement of organizational goals and KPIs. The role will require travel to different regional offices for stakeholder engagement.

Qualifications

• Min 10 years in HR, 3 years in leadership roles.
• Fluent in English, Malay, Mandarin, and major dialects.
• Good knowledge of Employment Act 1955 and IR.

Responsibilities

• Drive HR strategies across critical pillars.
• Oversee HR functions from recruitment to payroll.
• Ensure compliance with statutory requirements.

Skills

Leadership in HR

Recruitment & Retention

Learning & Development

Employee Engagement

Analytical capability

Strong communication skills

Interpersonal skills

Education

Degree in Human Resource or Business Administration

Tools

Payroll software

Job description

To lead the group in all human capitalisation activity that delivers revenue, profitability, short and long term goals through designing, implementing, managing and overseeing overall key human resource strategies, tactics and plans.

Job Responsibilities & Accountabilities

• To strategize and implement HR Department Strategic House on 4 critical pillars; Win With Customer, Win With Customers, Operational Excellence and People Excellence.
• To drive human capital growth strategies and execute the 360 implementation that encompasses full PDCA cycle of accountability; Plan, Develop, Control and Action to ensure the achievement of short-term deliverables and objective of HR Department
• To develop a long term Human Capital roadmap for the group
• To position the group as employee of choice in F&B Distributor.
• To develop and cultivate relationships with business partners (inter departments) for long term business sustainability.
• To implement improvements in HR process, HR operations effectiveness and efficiencies, HR SOP, organisational behaviour and culture to achieve long and short term revenue and profit objectives and risk reduction/mitigation.
• To deliver annual recruitment & retention KPI within HR spent and ROI approved.
• To build a strong and motivated HR team, with healthy regrettable attritions.
• To comply to all statutory requirements such as the Employment Act, Industrial Relations Act, EPF Act, SOCSO regulations, etc.
• To keep abreast of HR specific trends and landscapes of retail and FMCG by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• To prepare Annual Budget and Target KPI setting, and successfully obtain approval from Management
• Operations
• To oversee and perform directly and or indirectly full spectrum of Human Resources functions which include: recruitment & selection, compensation & benefits, training & development, manpower planning, performance management, employee relations, industrial relations and payroll administration;
• To ensure communication, prompt resolution of grievances and etc to ensure the employer-employee relationship is developed, maintained, and improvised.
• To manage employee conflicts and provide counselling with respect to disciplinary issues, grievances, to conduct domestic inquiries & manage industrial relations as and when required;
• To oversee accurate and timely preparation and update of human resource policies and procedures.
• To be review Compensation and Benefit scheme annually and whenever necessary.
• To drive on time in full implementation of people performance annual agenda from KPI setting, mid year and end year review, briefing and refresher, training & development, promotion/com& ben and presentation to Management for overall performance overview.
• Consolidate and prepare monthly HR Report & KPI status for management review, including all mandatory reporting on HR related section in ESG compliance.
• To work closely with all stakeholders to achieve company revenue and profit goals
• Any other additional responsibilities assigned by superior and or Management
• People
• To provide clear direction and communication of decisions for execution excellence, on time in full
• To lead by example, inspire and motivate an effective HR team
• To set KPI, review quarterly achievements and recommend development plan for subordinates.
• To build a strong forward action team that contribute to the Holding Company’s Vision, Mission, and Core Values

Job Requirements

• Must have:
• Min 10 years of working experience in HR , 3 years in leadership/managerial/ people manager positions, preferably hands on in Recruitment & Retention, L&D and Employee Engagement
• Min. Degree in Human Resource, Business Administration or equivalent
• Fluency in English, Malay, Mandarin and major dialects
• Proficient knowledge of payroll software, statutory payments, claims and income tax deductions
• Strong knowledge of Employment Act 1955, IR
• High Talent Management & Development acumen.
• Strong work ethics, analytical capability and problem solver
• Strong communication skill, both written and verbal
• Strong interpersonal skill and demonstrate ability to work effectively with others in a team
• Based in Puchong Commercial Office but must be willing to travel to Kuantan HQ and other branch offices for minimally 2 weeks per month and mobile as and when business locality calls
• Good to have:
• Highly experience in HR Policies
• Experience in managing HR R&R on HRBP way
• Experience in advisory role in departmental organisation charts & manpower planning
• Experience in designing and implementing Employee Engagement program