Human Resource Information Services Director

Clarks; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Director of Human Resource Information Services (HRIS). This role will provide strategic leadership for HR technology platforms and analytics across the organization. The Director will partner with various stakeholders to ensure systems align with organizational strategy and compliance. Candidates should have extensive experience in HRIS and strong skills in database management, governance, and team leadership. This position offers the opportunity to drive innovation in HR operations.

Qualifications

• 8–10 years of experience in HRIS or HR technology with leadership experience.
• Strong knowledge of data privacy and security regulations.
• Proven experience with HRIS implementations and integrations.

Responsibilities

• Define and lead the HRIS strategy and roadmap.
• Advise on HR technology trends and risks.
• Oversee HRIS operations and daily teams.

Skills

Deep understanding of HR policies and processes

Advanced knowledge of database design

Strong analytical and problem-solving skills

Strong leadership capabilities

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in a relevant field

Master’s degree preferred

Tools

HR reporting/analytics tools

Job description

Human Resource Information Services (HRIS) Director

The Director of Human Resource Information Systems (HRIS) provides strategic leadership, governance, and oversight for all HR technology platforms, data, and analytics across the organization. This role is responsible for the design, optimization, security, and long-term roadmap of HRIS solutions in organizations with customized or specialized systems, particularly those without a single, fully integrated commercial HRIS platform.

The HRIS Director partners closely with executive leadership, HR, IT, Finance, and external vendors to ensure HR systems support organizational strategy, workforce planning, compliance, and data-driven decision-making. The role ensures system integrity, scalability, and innovation while enabling efficient HR operations and advanced people analytics.

Responsibilities

Strategic Leadership & Governance

• Define and lead the HRIS strategy and roadmap, aligning HR technology with organizational goals and workforce strategy.
• Serve as the primary owner and governance authority for all HR systems, data standards, and integrations.
• Advise senior leadership on HR technology trends, system capabilities, risks, and opportunities.
• Establish policies, controls, and best practices related to HR data management, security, and compliance.

Stakeholder & Business Partnership

• Partner with internal and external stakeholders to gather, analyze, and prioritize business requirements.
• Translate business needs into scalable HRIS solutions, ensuring alignment with user objectives and HR processes.
• Act as a key liaison between HR, IT, Finance, Legal, and external vendors.
• Oversee and ensure the integrity, security, availability, and scalability of internal HR databases, files, tables, codes, and backup processes.
• Ensure full compliance with data privacy, security, and labor regulations (e.g., GDPR and local employment laws).
• Establish disaster recovery, data governance, and audit readiness standards for HR systems.
• Lead the development and evolution of executive dashboards and analytics (headcount, turnover, performance, workforce trends, etc.).
• Ensure reporting capabilities meet executive, management, and regulatory requirements.
• Promote data-driven decision-making through advanced workforce analytics and insights.

Systems Development & Optimization

• Oversee the planning, development, testing, implementation, and enhancement of HRIS solutions.
• Direct system configuration, customization, and integration efforts to support changing business needs.
• Collaborate with IT on regular system assessments, upgrades, automation initiatives, and process improvements.

Operations & People Leadership

• Provide leadership and oversight for daily HRIS operations.
• Build, lead, and develop a high-performing HRIS team, including managers, analysts, and technical specialists.
• Set performance goals, provide coaching, and ensure appropriate resource allocation.
• Monitor emerging trends in HR technology, data management, analytics, and cybersecurity.
• Evaluate and recommend new tools, platforms, and enhancements to improve efficiency, user experience, and insight generation.

Qualifications

• Bachelor’s degree in Human Resources, Computer Science, Management Information Systems, or a related field (Master’s degree preferred).
• Minimum 8–10 years of experience in HRIS, database management, or HR technology, with 3–5 years in a senior leadership or director-level role.
• Strong knowledge of data privacy, compliance, and security regulations (e.g., GDPR).
• Extensive hands-on experience with HR database administration, including payroll and core HR systems.
• Proven experience leading large-scale HRIS implementations, integrations, or transformations.

Skills needed for this role

• Deep understanding of HR policies, processes, and workforce data to ensure systems support organizational needs.
• Advanced knowledge of database design, information systems architecture, and data security.
• Strong expertise in at least one major commercial HRIS platform and custom-built HR systems.
• Exceptional analytical, problem-solving, and decision-making skills.
• Strong leadership, stakeholder management, and change management capabilities.
• High level of discretion and ability to manage confidential information.
• Proficiency in Microsoft Office Suite and HR reporting/analytics tools.