Hub Operations Director - Energy Industries

ABB; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A global technology leader seeks a Hub Operations Director to enhance Operations for the Energy Industries in Asia Pacific. The role requires defining customer-focused strategies, ensuring safety and quality in service delivery, and overseeing operational performance across the region. Candidates should have a degree in engineering or business and at least 10 years in operations management, ideally with international experience. This position emphasizes leadership and effective change management to achieve business objectives.

Qualifications

• 10+ years of professional experience in Operation management.
• Experience working in international environments.
• Excellent leadership and people development skills.

Responsibilities

• Define and improve customer-focused Operations strategy.
• Establish effective operations planning processes.
• Accountable for safety, quality, and productivity targets.

Skills

Leadership

Change Management

Data Analysis

Interpersonal Skills

Organizational Abilities

Education

Degree in Engineering or Business Administration

Job description

Hub Operations Director - Energy Industries

At ABB, we help industries outrun leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: Hub Division Manager, PAEN, Asia.

Your role and responsibilities

In this role, you will have the opportunity to lead the Operations function at the Asia Pacific Region level, defining the operating model along the entire value chain, including Health, Safety, and Environment (HSE), planning and fulfillment, procurement, logistics, quality, continuous improvement, project execution, and information system architecture in Operations. Setting and driving regional strategy in all the Operations areas, along with target setting for the entire value chain, including safety, quality, delivery performances, productivity, and project execution. Identifying relevant tools and processes defining state‑of‑the‑art technologies to be implemented. Champions’ efficiency ideas, cost reduction measures, and assists with the implementation of changes as they pertain to areas of responsibility and the regional organization. Creating and producing key operational performance dashboards to facilitate information flow across teams for various business metrics.

This role is contributing to the Process Automation Energy Industries covering Hub Asia Countries and based in Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Responsible to define, align, drive, and continuously improve customer‑focused Operations strategy in alignment with regional business strategy.
• Accountable for a sustainable and effective end‑to‑end value chain, from supplier to customer and from order to delivery.
• Responsible for establishing effective operations planning processes for the regional organization and is accountable for achieving the desired outcomes.
• Accountable for defining safety, quality, delivery, inventory, and productivity targets for Operation.
• Responsible for defining project execution processes and assessing local project execution teams.
• Accountable for the effective deployment of the regional organization quality strategy. Responsible for quality assurance, quality control, and the implementation of an integrated quality management system across the regional organization.
• Accountable for the development and continuous improvement of business processes and procedures and of the overall customer satisfaction. Champions a culture of continuous improvement by deploying a set of continuous improvement competencies and promoting transparency to monitor progress within their own area of responsibility.
• Establishing governance mechanisms for major programs, to drive and ensure compliance for the regional organization.
• Establishing management process(es) that align installed capacity with customer demand and workload effectively.
• Accountable for operational risk management, validates and improves reliability and effectiveness of business operations.

Qualifications for the role

• Degree in an engineering discipline or finance/business administration.
• Minimum 10 years of professional experience in Operation management for system delivery projects with multi‑scope, leadership experience managing projects portfolios.
• Experience in working in international environments with different cultures and languages, and managing stakeholders of varying management levels.
• Excellent interpersonal and leadership skills, good at leading and developing people and change.
• A strong and good leader, developing processes and people Good cultural understanding, collaborative approach with excellent communication skills, establishes good working relationships Structured, results oriented, positive, proactive, takes ownership.
• Excellent leadership, organizational abilities, and the ability to translate business strategy into operational achievements.
• Proficient in managing organizational change, risk, and opportunities successfully.
• Outstanding data analysis, reporting, negotiation skills, and excellent written and oral communication. Strong people skills.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start‑up and throughout the entire plant lifecycle.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.