HR Operations Assistant Manager/Manager

CHAGEE; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B company in Kuala Lumpur is seeking an HR Operations Assistant Manager/ Manager to oversee HR operations at the outlet level. The successful candidate will ensure compliance with local labor laws and manage the employee lifecycle, including onboarding and performance management. This role requires hands-on experience in the F&B industry and the ability to support leadership development programs and HR initiatives effectively.

Qualifications

• Hands-on experience in the F&B industry.
• Knowledge of local labor laws and HR compliance.
• Strong communication and coaching skills.

Responsibilities

• Ensure compliance with local labor laws and company policies.
• Manage employee lifecycle activities.
• Provide support on day-to-day HR matters.

Job description

Role Overview

The HR Operations Assistant Manager/ Manager is responsible for managing HR operations at the outlet level ensuring overall HR compliance, talent development and operation support. The role requires hands‑on experience in the F&B industry to manage operational challenges and ensure efficient HR support to all outlets. The HR Operations Assistant Manager/ Manager will act as a key link between the corporate HR team and outlet operations, ensuring seamless implementation of HR strategies.

Responsibilities

• Ensure outlet-level HR activities comply with local labor laws, regulations, and company policies.
• Manage the employee lifecycle for outlet staff, including onboarding, performance management, and offboarding.
• Provide HR support to outlet managers to address day-to-day HR matters efficiently.
• Build a strong partnership in capability development and people advisory.
• Support leadership development programs for supervisors and store managers.
• Coach operations team on basic people management and performance management skills.
• Assist in implementing career development pathways and succession planning initiatives.
• Conduct trainings to operation team and HQ in HR related matters.