HR & Admin Executive (Cruise & Hospitality)

Dragon Cruises (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 40,000 - 50,000; Full time

Job summary

A leading cruise and hospitality company in Johor Bahru is seeking a dynamic HR & Admin Executive. The ideal candidate will have 2–4 years of HR experience, preferably in the cruise industry, and possess excellent communication and organizational skills. This role includes managing recruitment cycles, supporting onboarding programs, and general administration tasks. If you are detail-oriented with a passion for HR support, we encourage you to apply.

Qualifications

• 2–4 years of experience in HR and administration with a focus on recruitment.
• Experience in cruise, marine, or hospitality industry preferred.
• Strong understanding of high-volume recruitment and multicultural workforce.

Responsibilities

• Lead and manage the full recruitment cycle including sourcing and onboarding.
• Support employee onboarding programs tailored for cruise/hospitality roles.
• Manage general office administration including facility coordination and vendor management.

Skills

Recruitment

Communication skills

Organizational ability

Attention to detail

People skills

Education

Diploma or Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

MS Office

HR systems (ATS, HRIS)

Job description

HR & Admin Executive (Cruise & Hospitality)

Dragon Cruises (Malaysia) Sdn Bhd – Johor Bahru, Johor

We are seeking a dynamic and detail-oriented HR & Admin Executive with strong expertise in recruitment and the ability to support daily HR and administrative functions. The ideal candidate will have experience in cruise, marine, or hospitality environments, where high-volume recruitment, international staffing, and multicultural workforce engagement are essential. This role requires excellent communication skills, strong organizational ability, and a passion for delivering high-quality HR support.

Key Responsibilities

Recruitment & Talent Acquisition

Lead and manage the full recruitment cycle: sourcing, shortlisting, interviewing, selection, and onboarding.

Develop hiring strategies tailored to cruise and hospitality roles, including operational, technical, and guest-facing positions.

Coordinate job advertisements across portals, social media, and industry recruitment platforms.

Maintain candidate pipelines, databases, and applicant tracking systems.

Collaborate closely with hiring managers to understand manpower needs, job requirements, and deployment timelines.

Manage pre-employment documentation, medical requirements, reference checks, and background screening.

Organize and participate in job fairs, walk-in interviews, and overseas recruitment drives.

HR Operations

Maintain accurate HR records, personnel files, and ensure compliance with industry standards.

Support employee onboarding programs tailored for cruise/hospitality roles, including orientation on company culture, safety, and service expectations.

Assist with performance management processes and employee engagement activities.

Handle HR-related queries and provide support related to policies, benefits, and employee welfare.

Coordinate with travel, training, and deployment teams when applicable.

Prepare HR reports, dashboards, and recruitment status updates.

Administration

Manage general office administration including office supplies, facility coordination, and vendor management.

Handle travel bookings, meeting arrangements, and logistical support for HR events and training.

Support the planning and coordination of company events, seminars, and staff activities.

Ensure administrative processes are executed efficiently and in line with company policies.

Requirements & Qualifications

Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

2–4 years of experience in HR and administration, with significant exposure to recruitment.

Experience in the cruise, marine, or hospitality industry is highly preferred and an added advantage.

Strong understanding of high-volume recruitment and multicultural workforce requirements.

Excellent communication, people skills, and professional demeanor.

Ability to work independently in a fast-paced environment with tight deadlines.

High level of integrity, confidentiality, and attention to detail.

Proficiency in MS Office and HR systems (ATS, HRIS).

Preferred Attributes

Familiarity with STCW requirements, international crew hiring, and industry compliance processes (if cruise-related).

Ability to engage with candidates from diverse nationalities and backgrounds.

Strong problem-solving skills with a proactive, positive attitude.

Adaptability, especially when handling multiple recruitment cycles simultaneously.