Housekeeping Supervisor: Lead Rooms & Service Excellence

Sunway Hotels & Resorts; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel chain in Kuala Lumpur is seeking a Housekeeping Supervisor to oversee room cleaning and staff training. The ideal candidate will have 2 to 5 years of experience in a similar role, strong leadership abilities, and excellent attention to detail. Responsibilities include supervising cleaning operations, managing guest requests, and ensuring quality service standards. This role offers a dynamic work environment within the hospitality sector, focusing on guest satisfaction and operational excellence.

Qualifications

• Minimum of 2 to 5 years of work experience required in a similar position.
• Must be willing to work in Kuala Lumpur.

Responsibilities

• Supervise cleaning and servicing of rooms and areas.
• Train and direct housekeeping staff.
• Handle guest requests and complaints effectively.
• Maintain equipment and store areas in good order.

Skills

Leadership skills

Attention to detail

Problem-solving

Communication skills

Education

Higher Secondary/STPM/'A' Level/Pre-U, Bachelor's Degree, Post Graduate Diploma

Job description

A leading hotel chain in Kuala Lumpur is seeking a Housekeeping Supervisor to oversee room cleaning and staff training. The ideal candidate will have 2 to 5 years of experience in a similar role, strong leadership abilities, and excellent attention to detail. Responsibilities include supervising cleaning operations, managing guest requests, and ensuring quality service standards. This role offers a dynamic work environment within the hospitality sector, focusing on guest satisfaction and operational excellence.